Windows 7: Crashing while opening the start menu,checking documents,etc

I've had this problem for quite a time now,It gets pretty annoying trying to get into the documents and such.


Problem Event Name: AppHangXProcB1
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Hang Signature: 381e
Hang Type: 81985
Waiting on Application Name: svchost.exe:{dd522acc-f821-461a-a407-50b198b896dc}
Waiting on Application Version: 0.0.0.0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 381e95f5cd3c7c314370f1f4b002354a
Additional Hang Signature 2: 8e64
Additional Hang Signature 3: 8e64e8dca4e1837339209837bfce16f7
Additional Hang Signature 4: 4fa3
Additional Hang Signature 5: 4fa316735e9d783722232e119ecbd020
Additional Hang Signature 6: f281
Additional Hang Signature 7: f281ba1d50b183eff12e12681cf7983b

Welcome to SevenForums.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• SFC /SCANNOW Command - System File Checker

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

Alright,Sorry for the long wait, busy with life and things, here's the file:
msinfo32(1).rar

Please uninstall the following software for testing purpose. You may install it back if we know they weren't causing any problems.
Run these tools and delete anything they find:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Download a copy of Microsoft security essentials and Malware bytes free. Make full virus scans with them.

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes - The Free version
• Good and Free system security combination.

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• Disk Check

Update to the latest version of your graphics drivers from Device Manager or from the manufacturers website.

Keep us posted.

Alright,Uninstalled the items, ran both the ESET and TDSSkiller, No threats at all.

EDIT:
Just done the Malwarebytes scan, 72 threats found, I should probably delete em' all...

72? Yes you surely should.

Done the cleaning, Restarted Computer, threat-less now.

Going to start the SFC now.

That's great. Let us know how it went.

Made the SFC, restarted computer, problem is still not fixed, seems like my custom theme got removed.

Yes SFC does that.

What problem are you talking about? The crashes?