Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD While browsing, strange sound during lockup

11 Nov 2012   #1
Swanny625

Windows 7 Ultimate x64
 
 
BSOD While browsing, strange sound during lockup

My computer has been BSODing for a bit now. I thought it was the video card, so I tried a different one to no avail. My computer makes a rather discomforting buzz while it locks up prior to the restart.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800813B8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\111112-27206-01.dmp
C:\Users\Josh\AppData\Local\Temp\WER-40263-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


My System SpecsSystem Spec
.
12 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Follow this guide : Stop 0x124 - what it means and what to try step by step and see if you're able to solve the problem.
My System SpecsSystem Spec
12 Nov 2012   #3
Swanny625

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Follow this guide : Stop 0x124 - what it means and what to try step by step and see if you're able to solve the problem.
Giving a few different steps a try. MemTest found nothing wrong, so I am keeping a fan blowing on my tower to see what happens. I will update, many thanks.
My System SpecsSystem Spec
.

25 Nov 2012   #4
Swanny625

Windows 7 Ultimate x64
 
 

Just had another crash, this one gave me the actual Blue Screen, not just telling me it experienced one.
My System SpecsSystem Spec
25 Nov 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner,
Backup tool, compatibility
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Mon Nov 26 09:45:00.035 2012 (UTC + 6:00)
System Uptime: 0 days 2:26:08.682
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
BugCheck A, {80, 2, 1, fffff80002e892ff}
Probably caused by : ntkrnlmp.exe ( nt!KeAcquireInStackQueuedSpinLock+5f )
Uninstall the following programs, they contribute in BSOD-s. Use the free version of Revo Uninstaller in Advanced Mode:
Code:
Start Menu\Programs\AVG 2011	Public:Start Menu\Programs\AVG 2011	Public
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Start Menu\Programs\Sophos	Public:Start Menu\Programs\Sophos	Public
Start Menu\Programs\Sophos\Sophos Endpoint Security and Control	Public:Start Menu\Programs\Sophos\Sophos Endpoint Security and Control	Public
Start Menu\Programs\Spybot - Search & Destroy	Public:Start Menu\Programs\Spybot - Search & Destroy	Public
Daemon Tools

Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Recommended antivirus program for Windows 7 based on stability compared to others:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Run Disk Check on your hard disk for file system errors and bad sectors on it:Check for a newer BIOS version:
Code:
BIOS Version/Date	American Megatrends Inc. 0605, 9/21/2009
Upload a screenshot of your hard disk using crystal disk info and Summary tab using Speccy:Post back results.
My System SpecsSystem Spec
29 Nov 2012   #6
Swanny625

Windows 7 Ultimate x64
 
 

Finally finished all the steps, thank you for those.
My System SpecsSystem Spec
29 Nov 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Looks good.
Any blue screens so far?
My System SpecsSystem Spec
29 Nov 2012   #8
Swanny625

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Looks good.
Any blue screens so far?
Not for the last couple of days, actually. Thank you, I will post back if I get one again.
My System SpecsSystem Spec
29 Nov 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please do
My System SpecsSystem Spec
01 Dec 2012   #10
Swanny625

Windows 7 Ultimate x64
 
 

So it lasted a good deal longer than usual, but I had another crash while playing Portal 2. :/

Thoughts?

EDIT: I ran the Intel Burn Test. While I passed, my core temperature made it up to 58 degrees. Could this be the culprit?
My System SpecsSystem Spec
Reply

 BSOD While browsing, strange sound during lockup




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Lockup and restart, no BSOD
Hello again BSOD Help and Support... WE MEET AGAIN! hahaha :p My pc locked up once and crashed to restart on the reboot after the lock up (happened both while playing Dota 2) :( What i am doing to fix (w/ results): sfc /scannow CHECK (No integrity violations) Malware scan (Found 4...
BSOD Help and Support
Strange taskbar and browsing behavior
1st problem When i open a folder and trying to click at one of my "Favourite" shortcuts at left panel they open in new window. Shortcuts dont even work when im uploading something and want to browse via "Favourite" shortcuts. I want it working and open in same window like it should be. How can i...
General Discussion
Strange search bar appearing when browsing internet?
It happens when I search on wikipedia and several other sites (suprisingly, Google is unaffected). I posted pictures of a "sample" search (literally) and the settings box for this intruding search tool. I checked and I don't have AcPro (Autocompletepro) or Complitly on my machine (both are by the...
Software
BSOd, sound card static, and Slow browsing speed.
I constantly have my windows explorer freeze up to where i can't even pull up task manager. The sound card stutters and sometimes sounds like static. At least a couple times a week this eventually ends in blue screen of death. I bought the computer within the past 6 months. I have enclosed a zip...
BSOD Help and Support
BSOD Computer Lockup
I first started getting BSODs about my memory, so I took one stick out and everything seemed normal. Then my computer started rebooting constantly and found out it was overheating so I replaced the cpu heatsink. After that my computer would lockup at random times whether I'm playing a video game,...
BSOD Help and Support
NON-BSOD Win 7 lockup problem - anyone else?
About 2 weeks after setting up a new Win 7 x64 Pro (6.1.7600) system from ADK, I started experiencing rare, intermittent lockups, i.e., the system simply stops processing, screen freezes, audio playback stops, no response to keyboard or mouse input, blink-per-second hard drive activity indicator...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App