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Windows 7: BSOD Randomly for HP ProBook 6470

12 Nov 2012   #1
Kinga2008

windows 7 professional x64
 
 
BSOD Randomly for HP ProBook 6470

I have BSOD coming randomly for my laptop HP ProBook 6470 it came with docking station First I suspect it is from Docking Station but when even when I removed it still coming . Please I need to solve this issue as soon as possible because it's really annoying me every time computer restarts after BSOD and my work isn't saved !

Thanks in advance .


My System SpecsSystem Spec
.
12 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Code:
................................................................
..............................................................
Loading User Symbols
Loading unloaded module list
..........
*** WARNING: Unable to verify timestamp for teefer2.sys
*** ERROR: Module load completed but symbols could not be loaded for teefer2.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88005bbe530, fffff880032c3938, fffff880032c3190}

Probably caused by : teefer2.sys ( teefer2+5530 )

Followup: MachineOwner
---------
All your BSOD-s were caused by Symantec Endpoint Protection 11 firewall / teefer2.sys

Please remove anything related to Norton/Symantec. For some reason they are known and contributing to your BSOD crashes, consider uninstalling it with the Norton Removal Tool and replace with Microsoft Security Essentials at least to test.Recommended antivirus program for Windows 7 based on stability compared to others:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run these tools and delete anything they may find.ESET online scanner:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Run Disk Check on your hard disk for file system errors and bad sectors on it:Free up the start-up, nothing except the antivirus is usually needed.Hope this helps for now. Good luck.
My System SpecsSystem Spec
12 Nov 2012   #3
Kinga2008

windows 7 professional x64
 
 

Thanks a lot koolkat77 for your help I'll test and give you my feed back .
My System SpecsSystem Spec
.

12 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

No problem. Take your time
My System SpecsSystem Spec
16 Dec 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any BSOD-s lately?
My System SpecsSystem Spec
16 Dec 2012   #6
Kinga2008

windows 7 professional x64
 
 

No thanks a lot Sorry for late reply .

Your post solved my issue Many thanks .
My System SpecsSystem Spec
16 Dec 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Great

Tip   Tip
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner

Post back if they reoccur.
My System SpecsSystem Spec
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 BSOD Randomly for HP ProBook 6470




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