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Windows 7: BSOD hal.dll, ntoskrnl.exe pci.sys

26 Nov 2012   #31
sabbyblue

Windows 7 Home Premium, 64bit Service Pack 1
 
 

Ran the Chkdsk
Ran Crystal Disk. I did a copy paste into a file and am uploading that. If that is not acceptable I will redo.

I will now look at the SeaTools info and do taht other scan you mentioned.


My System SpecsSystem Spec
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26 Nov 2012   #32
sabbyblue

Windows 7 Home Premium, 64bit Service Pack 1
 
 

In order to install SeaTools app i had to install .net framework 4. did both.
Tried to run SeaTools app.

Popup saying scanning for supported drives SCSI
then scanning for supported drives ATI
then scanning for supported drives USB
and then i get stxcon.exe has stopped working.

I tried it 2 times, maybe 3 times. Same result.

I tried doing a Basic Test --> Short Generic on the drive called Generic Ultra and that had same error.
Tried Basic Test --> Short Generic on drive Dell USB Mass - it failed but i did not get a popup stating anything
Basic Test --> Short Generic on hard drive ran and passed
My System SpecsSystem Spec
26 Nov 2012   #33
sabbyblue

Windows 7 Home Premium, 64bit Service Pack 1
 
 

Oh, and i am running it as an admin.
My System SpecsSystem Spec
.

26 Nov 2012   #34
x BlueRobot

 

Crystal Disk Info reported the hard-drive as being Good (health status), although the temperature for your hard-drive did seem to be little warm at 39'C.

stxcon.exe is the executable file for Seagate for Windows, however, the main test seemed to work for your hard-drive which is the main thing we need to check, try running a long test on the hard-drive and report back results.

What results did chkdsk find? Have you checked your protected Windows files with System File Checker yet?

Have you got MSE installed yet?
My System SpecsSystem Spec
26 Nov 2012   #35
sabbyblue

Windows 7 Home Premium, 64bit Service Pack 1
 
 

I did install MSE (again) after that restore.

re: Malwarebytes the Dell tech deleted it. The restore I did makes the computer think it is still installed tho. I guess the registry data is there. But the program is gone, yet I do get msgs to update the database, but that doesnt work either.

There was another anti virus deleted by the Dell tech and now that i am restored the computer thinks it is installed, it seems. I have tried to use uninstall to uninstall it (even tho it is not there, i dont believe) but that doesn't work.

So those two things are a bit hokey right now. and perhaps that is causing my seeming delays or hesitations, not sure what to call them.

Chkdsk ran for 6.5 hours and i did see most of the msgs. But, when it finished i didnt catch the entire message (it ran at boot up). Everything i saw said 0 errors or 0 everything, nothing said bad sectors that i noticed. I don't think it logs that info anywhere, but if it does pls let me know where to look!

I have not yet gotten to the System File Checker. I needed to use the computer and didn't know if this was going to be another multi hour tieup.

I will run the SeaTools long test now. What is a healthy temp range? had installed CPUID HW Monitor a while back before coming here. it tells you the temp but i didnt notice any indicator on what is out of range so i stopped using it.
My System SpecsSystem Spec
26 Nov 2012   #36
sabbyblue

Windows 7 Home Premium, 64bit Service Pack 1
 
 

The SeaTools long test is going to take 7 hours (6 hours 53 minutes), so this is going to be quite a while.
My System SpecsSystem Spec
26 Nov 2012   #37
sabbyblue

Windows 7 Home Premium, 64bit Service Pack 1
 
 

SeaTools Long Generic on the hard drive passed.
My System SpecsSystem Spec
27 Nov 2012   #38
x BlueRobot

 

It's good there has been no errors detected with the hard-drive, and why is Dell deleting Malwarebytes and other anti-virus programs for?

This may be of help:
My System SpecsSystem Spec
27 Nov 2012   #39
sabbyblue

Windows 7 Home Premium, 64bit Service Pack 1
 
 

You have the coolest tools!! I was able to locate the chkdsk output. Looks okay to my uneducated eye. I attached the file.

When Dell tech took control of my computer he noticed an antivirus and said that can cause traps so asked if he could remove it and I said okay. He then also removed malwarebytes.
My System SpecsSystem Spec
27 Nov 2012   #40
x BlueRobot

 

I've never seen and heard of Malwarebytes causing BSODs with Windows 7 I don't always trust these companies and their support, since they tend to try and start to promote their products and services.

Some errors were said to repaired:

Code:
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
Have you had any other BSODs recently? I'm trying to stay away from doing any stress tests since it may void your warranty.
My System SpecsSystem Spec
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 BSOD hal.dll, ntoskrnl.exe pci.sys




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