Windows 7: BSOD randomly

zyc · 12 Nov 2012

i bought my lenovo z470 in march this year and recently, it keeps having BSOD, i uninstalled google chrome and it went away for awhile...
and BSOD appears randomly, the most recent one was waking it up from sleep

zyc · 12 Nov 2012

my system specs

does the crush have something to do with this?
WORKER_THREAD_RETURNED_AT_BAD_IRQL ntoskrnl.exe

zyc · 12 Nov 2012

here

**x BlueRobot** · 12 Nov 2012

Code:

WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)

BugCheck E1, {fffff80003b7d560, 2, fffffa800e581c00, fffffa800e581c00}

Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )

STOP 0x000000E1: WORKER_THREAD_RETURNED_AT_BAD_IRQL

There is no real cause of the BSOD being displayed within your dump file.

Please run:

Driver Verifier - Enable and Disable

**x BlueRobot** · 12 Nov 2012

Please upload your .NFO file also by going to:

Start

> Type: msinfo32 > File, Save

Upload to this thread in a new post;

Screenshots and Files - Upload and Post in Seven Forums

zyc · 13 Nov 2012

another bsod happen just now...

btw, u asked me to use the driver verifier, after using it, the com has no problem, just that its starts lagging, after deactivating it, the BSOD appears :'(

koolkat77 · 13 Nov 2012

Code:

Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public

Uninstall McAfee. It's a frequent cause of BSOD-s. I see that you have Microsoft security essentials installed and having two antiviruses would cause conflicts anyway.

You may install McAfee back if it wasn't the cause of your problems, but uninstall MSE if you do so.
But I would never install McAfee back if it was my computer.

McAfee Removal Tool - McAfee Uninstaller

Keep the free version of Malware bytes, it's a great combination with MSE.

Malwarebytes - Free

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Free up the start-up, nothing except the antivirus is usually needed.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:

Disk Check

Hope that helps, Good luck.

PS: Disable verifier if you haven't already.

zyc · 13 Nov 2012

i'll give it a try, but from march till september, with the 2 anti-virus, i didnt see any BSOD

koolkat77 · 13 Nov 2012

I see. But like I said, multiple antiviruses will conflict. If not now, may be later.

This should be a good read for you: is it bad to run multiple antivirus programs?

Anyway, let us know how it went.

zyc · 13 Nov 2012

i see...
erm just curious, how many days without BSOD will it take for me to conclude that the BSOD is fixed?

Windows 7: BSOD randomly

BSOD randomly problems?