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Windows 7: BSoD playing certain games, various error codes (usually 0x03b)

15 Nov 2012   #11
msgerbs

Windows 7 Professional x64
 
 

I ran SFC 2 additional times, both logs are included in the attached zip, numbered in the order they were run. Both runs said it found corrupt files and was unable to fix some of them.

I'd prefer not to format, but I can try a repair install if you think that will help?


My System SpecsSystem Spec
.
15 Nov 2012   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No-one's even thinking about a reformat yet

As I expected, the same 2 errors are there. I'll see if I can work up a fix for you.
My System SpecsSystem Spec
15 Nov 2012   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - msgerbs.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
This should create a folder C:\msgerbs

Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\msgerbs
hit the enter key - if you get a 'Not Found' error try
DIR D:\msgerbs
or
DIR E:\msgerbs


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\msgerbs <drive>:\windows\winsxs /y /i /s /v /h

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

Also run a new MGADiag report, and post the result.

My System SpecsSystem Spec
.

16 Nov 2012   #14
msgerbs

Windows 7 Professional x64
 
 

I did as you instructed. I ran SFC, and the console output said that some corrupted files could not be repaired, but the CBS.log file seems to say otherwise. Either way, CBS.log and MGADiag.txt are attached. I am curious, though, what is so interesting about my MGADiag results? What do you see there that indicated a problem?
My System SpecsSystem Spec
17 Nov 2012   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Code:
2012-11-16 13:36:05, Info                  CSI    00000332 [SR] Beginning Verify and Repair transaction
2012-11-16 13:36:05, Info                  CSI    00000333 Hashes for file member \??\C:\Windows\Help\mui\0409\diskmgt.CHM do not match actual file [l:22{11}]"diskmgt.CHM" :
  Found: {l:32 b:Nm0jwXDzPg7+0Wb/lPzZrxe6KthUAbkrG2QotxzpUV8=} Expected: {l:32 b:Q04+9HaiDEqXWqWfSz15C0O1lwvdzRKc8OPWAuf17T4=}
2012-11-16 13:36:05, Info                  CSI    00000334 [SR] Repairing corrupted file [ml:520{260},l:56{28}]"\??\C:\Windows\Help\mui\0409"\[l:22{11}]"diskmgt.CHM" from store
2012-11-16 13:36:05, Info                  CSI    00000335 WARNING: File [l:22{11}]"diskmgt.CHM" in [l:56{28}]"\??\C:\Windows\Help\mui\0409" switching ownership
    Old: Server-Help-CHM.diskm_v.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
    New: Server-Help-CHM.diskmgt.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2012-11-16 13:36:05, Info                  CSI    00000336 Repair results created:
POQ 133 starts:
     0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\598dac9e31c4cd01233b000038101403._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
    1: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\598dac9e31c4cd01243b000038101403.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
    2: Move File: Source = [l:224{112}]"\SystemRoot\WinSxS\Temp\PendingRenames\baeeae9e31c4cd01253b000038101403.$$_help_mui_0409_c7942094fabea651.cdf-ms", Destination = [l:136{68}]"\SystemRoot\WinSxS\FileMaps\$$_help_mui_0409_c7942094fabea651.cdf-ms"
    3: Hard Link File: Source = [l:250{125}]"\SystemRoot\WinSxS\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_en-us_1921e36e58dca6e2\diskmgt.CHM", Destination = [l:80{40}]"\??\C:\Windows\Help\mui\0409\diskmgt.CHM"
POQ 133 ends.
2012-11-16 13:36:05, Info                  CSI    00000337 [SR] Repair complete
is the critical repair operation....
It says 'repairing 2 compnents' - but I can only see one effective repair there.

Please run another SFC /SCANNOW, and post the results, and we'll see if it did repair it or not.
My System SpecsSystem Spec
17 Nov 2012   #16
msgerbs

Windows 7 Professional x64
 
 

Windows found corrupt files and successfully repaired them! Yay! Shall I attempt to install SP1 again?
My System SpecsSystem Spec
17 Nov 2012   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Might as well
My System SpecsSystem Spec
18 Nov 2012   #18
msgerbs

Windows 7 Professional x64
 
 

Aaaaand now we're back to "Windows resource protection found corrupt files but was unable to fix some of them". Dammit. Logs attached, as always. Looks like it's the same damn file even. How many times can one file be fixed and broken again? Why is a help file causing so much trouble? For an add-on feature, no less. That I haven't used in 2+ months. Hell, I thought CHM was outdated in favor in favor of online help anyway?

EDIT: I tried to uninstall the RSAT (Remote Server Administration Toolkit, the source of that annoying little help file) using Turn Windows Features On Or Off and was unsuccessful. I then proceeded to try another SFC (without rebooting during this whole process, probably not best practice...) and lo and behold it said it was successful (And also disabled windows Aero, for some reason...) (Or not. Aero just kicked back in about 3 minutes later). Logs attached as CBS2.zip
My System SpecsSystem Spec
18 Nov 2012   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's obviously something modifying that file every time.
What sort of system tweaking/optimisation tools do you have installed?
What AV are you using?
My System SpecsSystem Spec
18 Nov 2012   #20
msgerbs

Windows 7 Professional x64
 
 

The only tweaking tool I have installed is is the AMD Control Center. The only AV I have installed is MSE. Well, I have CPUID HWMonitor, but I haven't run that in months.
My System SpecsSystem Spec
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 BSoD playing certain games, various error codes (usually 0x03b)




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