BSoD playing certain games, various error codes (usually 0x03b)

Page 4 of 8 FirstFirst ... 23456 ... LastLast

  1. msgerbs
    Posts : 82
    Windows 7 Professional x64
    Thread Starter
       New #31

    The result appears the same. Corrupt files, unable to repair, yadyayada. CBS.log and MGADiag.txt are in the attached zip.
      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #32

    OK - please run the CheckSUR tool again and post the log file

    also run

    DIR C:\Windows\Help\mui\0409\diskmgt.chm

    and post the results.
      My Computer
    Quote Quote

  4. msgerbs
    Posts : 82
    Windows 7 Professional x64
    Thread Starter
       New #33

    Code:
    Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>DIR C:\Windows\Help\mui\0409\diskmgt.chm
 Volume in drive C has no label.
 Volume Serial Number is 228C-77CF

 Directory of C:\Windows\Help\mui\0409

06/10/2009  02:45 PM            81,699 diskmgt.CHM
               1 File(s)         81,699 bytes
               0 Dir(s)  669,643,288,576 bytes free

C:\Windows\system32>
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #34

    Something IS altering that file - compare it with the original in the C:\msgerbs2\amd64_server-help-chm.diskm_v.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d76955a45e11858c folder, which I uploaded; and the one in Winsxs


    Code:
     
dir C:\msgerbs2\amd64_server-help-chm.diskm_v.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d76955a45e11858c
dir C:\Windows\winsxs\amd64_server-help-chm.diskm_v.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d76955a45e11858c

    Mine shows as being 79.785 bytes
      My Computer
    Quote Quote

  7. msgerbs
    Posts : 82
    Windows 7 Professional x64
    Thread Starter
       New #35

    So... Is it time to move to the malware removal forums then, or...?
      My Computer
    Quote Quote

  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #36

    • please run the commands in the code boxin my previous response - we can see what happened where, then
      My Computer
    Quote Quote

  10. msgerbs
    Posts : 82
    Windows 7 Professional x64
    Thread Starter
       New #37

    Oh, whoops!

    Code:
    Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>dir C:\msgerbs2\amd64_server-help-chm.diskm_v.resources_31bf
3856ad364e35_6.1.7600.16385_en-us_d76955a45e11858c
 Volume in drive C has no label.
 Volume Serial Number is 228C-77CF

 Directory of C:\msgerbs2\amd64_server-help-chm.diskm_v.resources_31bf3856ad364e
35_6.1.7600.16385_en-us_d76955a45e11858c

11/19/2012  12:21 PM    <DIR>          .
11/19/2012  12:21 PM    <DIR>          ..
06/10/2009  09:45 PM            79,785 diskmgt.CHM
               1 File(s)         79,785 bytes
               2 Dir(s)  668,187,734,016 bytes free

C:\Windows\system32>dir C:\Windows\winsxs\amd64_server-help-chm.diskm_v.resource
s_31bf3856ad364e35_6.1.7600.16385_en-us_d76955a45e11858c
 Volume in drive C has no label.
 Volume Serial Number is 228C-77CF

 Directory of C:\Windows\winsxs\amd64_server-help-chm.diskm_v.resources_31bf3856
ad364e35_6.1.7600.16385_en-us_d76955a45e11858c

11/19/2012  12:21 PM    <DIR>          .
11/19/2012  12:21 PM    <DIR>          ..
06/10/2009  09:45 PM            79,785 diskmgt.CHM
               1 File(s)         79,785 bytes
               2 Dir(s)  668,187,734,016 bytes free

C:\Windows\system32>
    Hmm, that's interesting...
      My Computer
    Quote Quote

  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #38

    ...VERY!
    Please do the following.

    run the following command...

    Copy C:\Windows\Help\mui\0409\diskmgt.chm %userprofile%\desktop\dikmgmt.chx
    DIR %userprofile%\desktop\dikmgmt.chx
    DIR C:\Windows\Help\mui\0409\diskmgt.chm

    This will copy the active (tampered) file to the desktop (with a minor rename) , then report on the filesize of the active one, and the copy - make a note of the size of each
    please then navigate in your browser to www.virustotal.com and upload both files for test there.
    post back with the links to the report.
      My Computer
    Quote Quote

  12. msgerbs
    Posts : 82
    Windows 7 Professional x64
    Thread Starter
       New #39

    This is the one from the desktop: https://www.virustotal.com/file/434e...is/1353423535/

    The one from the windows directory: https://www.virustotal.com/file/434e...is/1353423643/

    Both are clean.

    And the results of the command prompt:
    Code:
    Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Matthew>Copy C:\Windows\Help\mui\0409\diskmgt.chm %userprofile%\desktop
\dikmgmt.chx
        1 file(s) copied.

C:\Users\Matthew>DIR %userprofile%\desktop\dikmgmt.chx
 Volume in drive C has no label.
 Volume Serial Number is 228C-77CF

 Directory of C:\Users\Matthew\desktop

06/10/2009  02:45 PM            81,699 dikmgmt.chx
               1 File(s)         81,699 bytes
               0 Dir(s)  668,094,251,008 bytes free

C:\Users\Matthew>DIR C:\Windows\Help\mui\0409\diskmgt.chm
 Volume in drive C has no label.
 Volume Serial Number is 228C-77CF

 Directory of C:\Windows\Help\mui\0409

06/10/2009  02:45 PM            81,699 diskmgt.CHM
               1 File(s)         81,699 bytes
               0 Dir(s)  668,094,251,008 bytes free

C:\Users\Matthew>
      My Computer
    Quote Quote

  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #40

    The SHA256 for the files is the same- which pretty much guarantees that the files are identical
    Here's the one I sent you - https://www.virustotal.com/file/366d...is/1353521443/

    I really have no idea what's going on - I'm going to ask for some assistance on this.
      My Computer
    Quote Quote

 
Page 4 of 8 FirstFirst ... 23456 ... LastLast

  Related Discussions
Hello, and thanks for trying to help with this. I am having issues with several crashes, and one thing is constant. It only happens when graphics are involved. My pc crashes on games such as LoL, CoD:BO 1 and 2, Minecraft, and (for that random variable) Grim Fandango Remastered. I get 0x0000003B,...
Hello, I am getting Multiple BSOD (about once a day) that happen at seemingly random times. I am uncertain of how best to troubleshoot this issue and would appreciate any help you may provide. I have attached the ZIP file per the posting instructions. If I can provide any additional...
I get frequent BSOD's when playing games, sometimes watching videos on youtube for some reason.I'm thinking it may be hardware related, as i've had BSOD's before and fixed it by changing RAMs.With lots of random stop codes.Any help would be greatly appreciated.Thanks.
Hi so over the past 3 weeks Ive been getting blue screens after about 20 mins of playing games. Occasionally I get a weird crash where the sound starts buzzing and the pc locks up, all usb ports stop working, no wireless or mouse and keyboard, requires a restart to fix. I have: Dusted by pc, re...
Greetings, 7 forum. So let me start at the beginning of what's been happening. I bought my Cyberpower gaming PC from Newegg to play games like League of Legends, World of Warcraft, etc., and upon recieving the computer, which came with an integrated video card, I disabled the IVC and installed a...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 14:29.
Find Us