BSOD during sleep


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD during sleep


    Whenever my computer goes to sleep I see a BSOD appear before the computer turns off. Upon reboot, the computer opens a crash report screen confirming the BSOD... What do I do?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard.

    it is caused by AMD USB Filter Driver (likely part of the chipset drivers).
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck FE, {8, 6, 6, fffffa800786d640}
    
    *** WARNING: Unable to verify timestamp for usbfilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
    Probably caused by : usbfilter.sys ( usbfilter+518c )
    Update it from AMD Support & Drivers.

    Reinstall USB Ports drivers

    1. Right click on the My Computer icon> Select manage. It will open the computer management window.
    2. Click on the "Device manager" in the left pane.
    3. Expand USB Serial Bus Controller.
    4. Right click > Uninstall them all, one by one.
    5. When Done, restart the computer.
    6. On restart, the necessary drivers will be auto-installed.

    Disable USB Selective Suspense.
    USB Selective Suspend - Turn On or Off


    BTW, there should not be more than one antivirus program at a time.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Welcome aboard.

    it is caused by AMD USB Filter Driver (likely part of the chipset drivers).
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck FE, {8, 6, 6, fffffa800786d640}
    
    *** WARNING: Unable to verify timestamp for usbfilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
    Probably caused by : usbfilter.sys ( usbfilter+518c )
    Update it from AMD Support & Drivers.

    Reinstall USB Ports drivers

    1. Right click on the My Computer icon> Select manage. It will open the computer management window.
    2. Click on the "Device manager" in the left pane.
    3. Expand USB Serial Bus Controller.
    4. Right click > Uninstall them all, one by one.
    5. When Done, restart the computer.
    6. On restart, the necessary drivers will be auto-installed.

    Disable USB Selective Suspense.
    USB Selective Suspend - Turn On or Off


    BTW, there should not be more than one antivirus program at a time.
      My Computer


 

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