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Windows 7: BSOD during sleep

13 Nov 2012   #1
bluurice808

Windows 7 Home Premium 64bit
 
 
BSOD during sleep

Whenever my computer goes to sleep I see a BSOD appear before the computer turns off. Upon reboot, the computer opens a crash report screen confirming the BSOD... What do I do?


My System SpecsSystem Spec
.
13 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.

it is caused by AMD USB Filter Driver (likely part of the chipset drivers).
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 6, fffffa800786d640}

*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
Probably caused by : usbfilter.sys ( usbfilter+518c )
Update it from AMD Support & Drivers.

Reinstall USB Ports drivers
  1. Right click on the My Computer icon> Select manage. It will open the computer management window.
  2. Click on the "Device manager" in the left pane.
  3. Expand USB Serial Bus Controller.
  4. Right click > Uninstall them all, one by one.
  5. When Done, restart the computer.
  6. On restart, the necessary drivers will be auto-installed.
Disable USB Selective Suspense.
USB Selective Suspend - Turn On or Off


BTW, there should not be more than one antivirus program at a time.
My System SpecsSystem Spec
13 Nov 2012   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.

it is caused by AMD USB Filter Driver (likely part of the chipset drivers).
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 6, fffffa800786d640}

*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
Probably caused by : usbfilter.sys ( usbfilter+518c )
Update it from AMD Support & Drivers.

Reinstall USB Ports drivers
  1. Right click on the My Computer icon> Select manage. It will open the computer management window.
  2. Click on the "Device manager" in the left pane.
  3. Expand USB Serial Bus Controller.
  4. Right click > Uninstall them all, one by one.
  5. When Done, restart the computer.
  6. On restart, the necessary drivers will be auto-installed.
Disable USB Selective Suspense.
USB Selective Suspend - Turn On or Off


BTW, there should not be more than one antivirus program at a time.
My System SpecsSystem Spec
.

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 BSOD during sleep




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