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Windows 7: BSOD - OS Version: 6.1.7601.2.1.0.768.3. Locale ID: 3081

13 Nov 2012   #1
caver

Windows 7 Home Premium 64bit
 
 
BSOD - OS Version: 6.1.7601.2.1.0.768.3. Locale ID: 3081

Hi All,

Hope you can assist - getting intermittent BSOD on Windows 7. No pattern evident. Am using HP Tune Up to keep PC going and its getting worse.

Suggestions greatly appreciated - SF file attached.

Thanks

CAVER


My System SpecsSystem Spec
.

13 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit
 
 

Welcome aboard.

► Apparently it is caused my the display driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004d685cb, fffff8800e1a97f0, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+3665cb )

Followup: MachineOwner
---------
The installed driver is very old.
Code:
lmvm atikmdag
start             end                 module name
fffff880`04a02000 fffff880`050dc000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Tue May 18 03:26:09 2010 (4BF1BB79)
    CheckSum:         00694551
    ImageSize:        006DA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from AMD Graphics Drivers & Software.

Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Code:
fffff880`0e1a9368  fffff880`04143ce8Unable to load image Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x3ce8
It is also very old.
Code:
 lmvm rt64win7
start             end                 module name
fffff880`04140000 fffff880`04197000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Mar 04 19:12:52 2010 (4B8FB8DC)
    CheckSum:         000611C5
    ImageSize:        00057000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Realtek

As expected, as McAfee is there
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 1, fffff8800617eb70}

*** WARNING: Unable to verify timestamp for mfefirek.sys
*** ERROR: Module load completed but symbols could not be loaded for mfefirek.sys
Probably caused by : mfefirek.sys ( mfefirek+57b70 )

Followup: MachineOwner
---------
Uninstall McAfee Using McAfee Removal Tool.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Let us know the results.
My System SpecsSystem Spec
Reply

 BSOD - OS Version: 6.1.7601.2.1.0.768.3. Locale ID: 3081




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