BSOD - OS Version: 6.1.7601.2.1.0.768.3. Locale ID: 3081


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD - OS Version: 6.1.7601.2.1.0.768.3. Locale ID: 3081


    Hi All,

    Hope you can assist - getting intermittent BSOD on Windows 7. No pattern evident. Am using HP Tune Up to keep PC going and its getting worse.

    Suggestions greatly appreciated - SF file attached.

    Thanks

    CAVER
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard.

    ► Apparently it is caused my the display driver.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff88004d685cb, fffff8800e1a97f0, 0}
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+3665cb )
    
    Followup: MachineOwner
    ---------
    The installed driver is very old.
    Code:
    lmvm atikmdag
    start             end                 module name
    fffff880`04a02000 fffff880`050dc000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Tue May 18 03:26:09 2010 (4BF1BB79)
        CheckSum:         00694551
        ImageSize:        006DA000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from AMD Graphics Drivers & Software.

    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
    Code:
    fffff880`0e1a9368  fffff880`04143ce8Unable to load image Rt64win7.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
     Rt64win7+0x3ce8
    It is also very old.
    Code:
     lmvm rt64win7
    start             end                 module name
    fffff880`04140000 fffff880`04197000   Rt64win7 T (no symbols)           
        Loaded symbol image file: Rt64win7.sys
        Image path: Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Thu Mar 04 19:12:52 2010 (4B8FB8DC)
        CheckSum:         000611C5
        ImageSize:        00057000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from Realtek

    As expected, as McAfee is there
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {0, 2, 1, fffff8800617eb70}
    
    *** WARNING: Unable to verify timestamp for mfefirek.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfefirek.sys
    Probably caused by : mfefirek.sys ( mfefirek+57b70 )
    
    Followup: MachineOwner
    ---------
    Uninstall McAfee Using McAfee Removal Tool.
    Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Download and install those, and then run full system scans with both of them, one by one.

    Let us know the results.
      My Computer


 

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