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Windows 7: BSOD random, but more often in BF3 / gaming

04 Feb 2013   #21
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It shows something up. Disable the DV for the time being.
Code:
fffff800`00b9bd30  fffff880`040ac7ad USBPORT!USBPORTSVC_CompleteTransfer+0x2d1
fffff800`00b9bd38  fffff880`04097000 USBPORT!UsbAllocPool_Z <PERF> (USBPORT+0x0)
fffff800`00b9bd40  fffff880`040ca8e8 USBPORT!USB2LIB_EndpointContextSize <PERF> (USBPORT+0x338e8)
fffff800`00b9bd48  fffff880`04097000 USBPORT!UsbAllocPool_Z <PERF> (USBPORT+0x0)
fffff800`00b9bd50  fffff880`040ca96c USBPORT!USB2LIB_EndpointContextSize <PERF> (USBPORT+0x3396c)
fffff800`00b9bd58  fffff880`03fb9000 usbehci!EHCI_InsertIsoTdsInSchedule <PERF> (usbehci+0x0)
fffff800`00b9bd60  fffff880`03fc718c usbehci!RegistrationPacket <PERF> (usbehci+0xe18c)
fffff800`00b9bd68  fffff880`03fb9000 usbehci!EHCI_InsertIsoTdsInSchedule <PERF> (usbehci+0x0)
fffff800`00b9bd70  fffff880`03fc7204 usbehci!RegistrationPacket <PERF> (usbehci+0xe204)
fffff800`00b9bd78  fffff880`03fb9000 usbehci!EHCI_InsertIsoTdsInSchedule <PERF> (usbehci+0x0)
fffff800`00b9bd80  fffff880`03fc7420 usbehci!RegistrationPacket <PERF> (usbehci+0xe420)
fffff800`00b9bd88  fffff880`04097000 USBPORT!UsbAllocPool_Z <PERF> (USBPORT+0x0)
fffff800`00b9bd90  fffff880`040ca0d8 USBPORT!USB2LIB_EndpointContextSize <PERF> (USBPORT+0x330d8)
fffff800`00b9bd98  fffff880`04097000 USBPORT!UsbAllocPool_Z <PERF> (USBPORT+0x0)
fffff800`00b9bda0  fffff880`040ca330 USBPORT!USB2LIB_EndpointContextSize <PERF> (USBPORT+0x33330)
fffff800`00b9bda8  fffff880`04097000 USBPORT!UsbAllocPool_Z <PERF> (USBPORT+0x0)
fffff800`00b9bdb0  fffff880`040ca8ac USBPORT!USB2LIB_EndpointContextSize <PERF> (USBPORT+0x338ac)
fffff800`00b9bdb8  fffff880`04097000 USBPORT!UsbAllocPool_Z <PERF> (USBPORT+0x0)
fffff800`00b9bdc0  fffff880`040ca1a4 USBPORT!USB2LIB_EndpointContextSize <PERF> (USBPORT+0x331a4)
fffff800`00b9bdc8  fffff800`03201000 nt!KiSelectNextThread <PERF> (nt+0x0)
fffff800`00b9bdd0  fffff800`034866f8 nt!BBTBuffer <PERF> (nt+0x2856f8)
fffff800`00b9bdd8  fffff800`03201000 nt!KiSelectNextThread <PERF> (nt+0x0)
fffff800`00b9bde0  fffff800`03484898 nt!BBTBuffer <PERF> (nt+0x283898)
fffff800`00b9bde8  fffff880`040a9bc3 USBPORT!USBPORT_Core_iCompleteTransfer+0xa7
fffff800`00b9bdf0  fffff800`00b9be80
fffff800`00b9bdf8  fffff800`00b9c628
fffff800`00b9be00  fffff880`040a9bc2 USBPORT!USBPORT_Core_iCompleteTransfer+0xa6
A lot of USB related errors. Do some USB troubleshooting. For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the USB devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Another thing is the display driver.
Code:
fffff800`00b9b7a0  fffff880`0fb31000Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xa5f000
-------------------------------------------------------------------------------------------------
fffff880`0f0d2000 fffff880`0fdc6000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 23:51:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Let us know the results.


My System SpecsSystem Spec
.
06 Feb 2013   #22
macca22

windows 7 pro 64
 
 

Hi, updated what you said.. first BSOD 2 mins ago
thx
My System SpecsSystem Spec
06 Feb 2013   #23
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Not very precise, as always, but it is a network related crash. That means, either a network driver, or some network monitoring program, or some virus, might be.

Try to update the network driver from ATHEROS drivers for Microsoft Windows (Atheros?????).

Do you use any security programs other than MSE, Free MBAM and windows firewall? If so, disable them for the time being.

Scan the system for possible virus infection.
My System SpecsSystem Spec
.

06 Feb 2013   #24
macca22

windows 7 pro 64
 
 

no im only using MSE, Free MBAM as you suggest for the time being, is it me worth just buying a network card to try and resolve this? i cant update drivers says already running most recent. thx
My System SpecsSystem Spec
06 Feb 2013   #25
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I was prepared for this reply, as I already knew these two.
Give a go to the virus scans.

And, if possible, try an alternative network adapter if you can.
My System SpecsSystem Spec
14 Feb 2013   #26
macca22

windows 7 pro 64
 
 

Hi, sorry me again, tried what you asked but not managed to change network adapter as yet!!!
Just had 3 crashes in 10 mins, thought i would email you in case it highlights anything new.
thanks
My System SpecsSystem Spec
14 Feb 2013   #27
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The same nvidia driver as earlier.
Code:
fffff880`094462a8  fffff880`0f2f34cbUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1fb4cb
-------------------------------------------------------------------------------------------------------
fffff880`0f0f8000 fffff880`0fdec000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 23:51:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to roll it back to an earlier one .... Device Manager - Roll Back Driver
My System SpecsSystem Spec
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 BSOD random, but more often in BF3 / gaming




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