BSOD then restart at random times Win 7 64

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  1. Posts : 8
    Win 7 64 bit
       #1

    BSOD then restart at random times Win 7 64


    I have no clue what is causing this...everything seems to run fine, windows progs, games, internet...no crashes have happened while doing the same thing. I have had 6 in the last 2 weeks or so...Thanks for any help...will gladly supply any other info you may need.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums :)

    Some of your BSOD-s were caused by you antivirus itself. Please uninstall it and replace with Microsoft security essentials.
    Code:
    Start Menu\Programs\AVG    Public:Start Menu\Programs\AVG    Public
    Code:
    Probably caused by : avgldx64.sys ( avgldx64+649b )
    Probably caused by : avgidsfiltera.sys ( avgidsfiltera+1b88 )
    Recommended antivirus program for Windows 7 based on stability compared to others:-


    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:


    Free up the start-up, nothing except the antivirus is usually needed.

    Run Disk Check on your hard disk for file system errors and bad sectors on it:


    Check for a newer BIOS version:
    Code:
    BIOS Version/Date    American Megatrends Inc. 0209, 7/28/2009
    Let us know how it went.
      My Computer


  3. Posts : 8
    Win 7 64 bit
    Thread Starter
       #3

    Okie doke...thank you very much. I will start by removing AVG. Then install MS SE and run it. I have run disc check and it found zero problems.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Take your time, keep us posted :)
      My Computer


  5. Posts : 8
    Win 7 64 bit
    Thread Starter
       #5

    Well I have completed everything you suggested above..we will see how it goes...no more avg on my system so we should be good to go. Performing a full scan right now...3 hours into it...lol, yikes. Seems to pause alot and just sit on a file for awhile though. Last night I tried a full scan and it went 2 hours and just stopped and closed...not sure why.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    I think that's okay.

    Let us know what happens :)
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    So did MSE scan pick anything? Is the computer stable now?
      My Computer


  8. Posts : 8
    Win 7 64 bit
    Thread Starter
       #8

    Well, everything was fine for about a week or two..Now I am getting lots of browser crashes , both firefox & chrome. Along with several of the bluescreen crashes....weird. Also getting an error in the event viewer regarding booting. I've also noticed the MSSE AV shuts itself off a few times....sigh. Here is my grab all zip from tonight....
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    The last dump is from 24th of this month.

    Were there any hardware changes made recently?

    Upload a screenshot of your hard disk using crystal disk info:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Test your hard drive:


    Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.



    The goal is to test all the RAM sticks and all the motherboard slots.

    Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

    If you get errors, stop the test and continue with the next step.

    1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
    Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
    If this stick passes the test then go to step #3.

    2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
    If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
    If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
    3. Test the next stick of RAM (stick #2) in the next motherboard slot.
    If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
    If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
    4. If you find a stick that passes the test, test it in all the other motherboard slots.

    If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

    In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
    Errors are sometimes found after 8 passes.
    Do this test overnight, before going to bed.
      My Computer


  10. Posts : 8
    Win 7 64 bit
    Thread Starter
       #10

    I'll run the diagnostics tonight and tomorrow and get back to you, and thx for the reply. I have no hardware changes recently. Last one was about a year ago...4 sticks of gskill memory. 16 gb total.
      My Computer


 
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