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#1
BSOD at user log in page everytime, error 0x000000d1
Hi guys, been having this problem since yesterday
Upon booting the system, all looks fine till it loads the user account log in screen whereit hangs, makes a screeching noise (speakers), followed by the BSOD.
Then it collects data for crash dump and reboots. At the safe mode options, I've tried all three options, but only the 'safe mode only' option doesn't cause the system to hang
5o as I log in to my account in safe mode, I'm greeted with the 'windows have recovered from an unexpected shutdown' box, with the following,
Problem signature:
Problem event name: Bluescreen
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additinal information about the problem:
BCCode: d1
BCP1: 00000004
BCP2: 00000002
BCP3: 00000000
BCP4: 88F115CC
OS Version: 6_1_7601
Ser pack: 1_0
Preduct: 768_1
Files that describe the problem;
C:\windows\minidump\111412-18174-01.dmp
C:\users\home\appdata\local\temp\WER-46363-0.sysdata.xml (I can't locate this file)
I have no access to internet (and sound) as it is in safe mode, so I can't download any external driver reader as recommended by several online help. I don't really know how to use the windbg, as I'm not really an expert at computers
Hope you guys can help, really appreciate it