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Windows 7: BSOD every boot. (0XFFFFFA8004D37CD0 0XFFFFFFFFC0000185)

14 Nov 2012   #1
abs

Windows 7 Home Premium x64
 
 
BSOD every boot. (0XFFFFFA8004D37CD0 0XFFFFFFFFC0000185)

Hey, I've got a Lenovo Y570 with an i7 920QM. So my laptop's been annoying me with misc issues for ages. One huge thing is my CPU overheats a lot, and my HDD area gets warm too, so I have a feeling the heat might be effecting the HDD. One recent development was a BSOD memory dump every time I resume from sleep or hibernate.

About a year ago I got some random HDD error message, I ran some utilities and they all came back negative, so I ignored it. My HDD does randomly get slow at times still but nothing abnormal.

So this evening I was playing CSGO, and I alt+tabbed for some work, didn't work, got a blank screen with about 5 minutes and returned back to the game, nothing wrong here so I continued and exited the game after a round. About 30 minutes later my explorer crashes, after 10 minutes of trying to Alt+ctrl+del... I could access the taskmanager, so by now the explorer comes back up, with half my background programs not running. I decide to restart, I hear an unusual whiz sound from the side of my laptop and I get the following BSOD when booting.



The same thing happens every boot, I get an option to launch repair or start normally, I choose repair after 3 attempts which took about 20 minutes of blank screens and the windows wallpaper to get to the repair utility. And here I am. Any change of fixing it?

I'm guessing HDD's dying? I've been backing up all my data on my desktop periodically so not much lost, maybe some items I modified in the last few weeks. I left my SATA to USB converter at work so Ill have to wait till tomorrow to try and connect it to my desktop and salvage some data.

Edit: I did read instructions and I can't post any of the required files etc since I can't access my computer ATM.


My System SpecsSystem Spec
.
14 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Boot into Advanced Boot Options, safe mode with networking. Try to collect the dumps using the Blue Screen of Death (BSOD) Posting Instructions.

Do some Disc Checks.
  1. Update your SSD's Firmware
  2. Reseat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Follow it:
Troubleshooting Windows 7 Failure to Start

Or, run Startup Repair for three separate times, with restarts after every single run.
Startup Repair: Run three separate times.


Does any of those work?
My System SpecsSystem Spec
15 Nov 2012   #3
abs

Windows 7 Home Premium x64
 
 

Hey

Sorry for the late reply, busy day at work. So last night I let it load into the repair utility, it ran almost all right, I was looking at the login screen when I woke up. Shut down and went to work, when I started it I got some a checkdisk scan at startup and I could log into windows properly.

I'd still like to get to the bottom of this. Attached the folder form the tool. I'll run the utilities in a bit.

Attached File.Attachment 241612
My System SpecsSystem Spec
.

15 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

According to the latest dump, what you need to do ...

Scan the system for possible virus infection.
Uninstall Daemon Tools. !

Uninstall MSE
How to manually uninstall Microsoft Security Essentials 1.0.1963 if you cannot uninstall it by using the Add or Remove Programs item
Then reinstall Microsoft Security Essentials as your antivirus again,with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Update display driver.
Code:
Probably caused by : atikmdag.sys ( atikmdag+77e919 )
Latest AMD Catalyst Video Driver for Windows 7

Install Service pack 1. and all other updates. Otherwise it will remain vulnerable.
Code:
Version    6.1.7600 Build 7600
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

► Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Finally, try it: Hard Disk Space - Free Up and Recover

Let us know the results.
My System SpecsSystem Spec
15 Nov 2012   #5
abs

Windows 7 Home Premium x64
 
 

Will do. Going to take a while, thankgod the weekends just round the corner.

Thanks!
My System SpecsSystem Spec
20 Nov 2012   #6
abs

Windows 7 Home Premium x64
 
 

Quick update:

I've done the following (in quote below), scan's were clean. I still get random chkdsk scans at startup. And this morning I went straight to repair/recovery I choose recovery since apparently there was a recovery partition created last night when I was asleep heh...

From what you've posted earlier it looks like it's a software problem, and since all my data's backed up, I don't mind formatting it, seems the fastest way.

Al thought I am concerned about this being a hardware problem?

Thanks

Quote   Quote: Originally Posted by Arc View Post
According to the latest dump, what you need to do ...

Scan the system for possible virus infection.
Uninstall Daemon Tools. !

Uninstall MSE
How to manually uninstall Microsoft Security Essentials 1.0.1963 if you cannot uninstall it by using the Add or Remove Programs item
Then reinstall Microsoft Security Essentials as your antivirus again,with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Update display driver.
Code:
Probably caused by : atikmdag.sys ( atikmdag+77e919 )
Latest AMD Catalyst Video Driver for Windows 7


► Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
My System SpecsSystem Spec
20 Nov 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If the clean install is done, dont forget to install SP1 this time.
My System SpecsSystem Spec
21 Nov 2012   #8
abs

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Arc View Post
If the clean install is done, dont forget to install SP1 this time.
So I'm pretty sure I'm going to have to format it. I still don't know if this is purely a software problem or hardware problem. If its hardware related, I'd like to test further and see what components are bad so I can look into getting them replaced.

So my current problem is I can't boot into windows at all, can't get to the safe mode screen via F8 either. My screen shows "preparing automatic repair" and I go straight to the System recovery screen after restart.

I've tried the "How to Recover from an Infinitely Looping Startup Repair Loop" to no avail.

I'm just trying to narrow down the problem first, since unfortunately I don't have the time for trial and error.

Can anyone shed some light on the above, hardware/software? If its purely software I'll just format and be on my way, if not I want to try and find a permanent/semi permanent solution.

Thanks a lot.
My System SpecsSystem Spec
21 Nov 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
Reply

 BSOD every boot. (0XFFFFFA8004D37CD0 0XFFFFFFFFC0000185)




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