Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Computer restarts instead of shutting down after Windows Update.

14 Nov 2012   #1

Windows 7 Professional 64 bit
Computer restarts instead of shutting down after Windows Update.

I'm having a problem with my laptop. I run Windows 7 Professional 64bit on it. An hour and a half ago I shut down my computer and Windows installed an update, but I stuck around because I wanted my computer off and I know that the computer restarts itself after installing an update. The computer restarted itself and configured the update, but when I chose to shut down the computer it actually restarted itself. I've tried shutting it down several times, but every time it starts right back up. I've run a virus scan, the Power troubleshooter, disabled automatic restart upon System failure, and searched Google and Windows help files for similar-sounding problems, all to no effect. My attempts to fix the issue so far represent the extent of my comfort in dealing with computer issues by myself, so I found this forum and decided to ask for some help. Thanks in advance.
-- Robert

My System SpecsSystem Spec
14 Nov 2012   #2
Christian Smith

Windows 7 Professional x64

Are you shutting the computer down by pressing the power button or by using the start > shutdown method?
If it is by pressing the power button, have a check to see what the power button is set to do when pressed.
(Control panel > Hardware and Sound > Power options > Choose What the power buttons do)

If this isn't the case,
I've experienced this problem and fixed it by clearing the CMOS. (Removing the CMOS battery, leaving for 10 seconds, then placing it back in.)
My System SpecsSystem Spec

 Computer restarts instead of shutting down after Windows Update.

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Error code 0x8000ffff when Windows 7 Update restarts
Early in February I started getting an error when restarting after a Windows 7 update. I reloaded Windows 7 three different times, then decided that Einstein was right. So, following instructions on this forum, after my 4th restart I got SURT and ran it , then downloaded Driver Mender & updated my...
Windows Updates & Activation
Computer not fully shutting down after SP1 update
Hey all. I'm hoping you can help me with my issue. Any time I go to the windows start menu to shut off the PC, windows will shut off but leave the fans and LEDs (probably the hardware as well) on and running. I can of course just flick the power switch and it will shut off, and I can also turn the...
General Discussion
ASUS laptop restarts instead of shutting down
My new ASUS laptop will not shut down. I saw a thread a couple of days ago where a Richc46 said to try disconnecting the internet connection and then trying to shut down and if that worked he knew how to fix it. However, the thread ended there. I tried this and disconnecting the internet connection...
General Discussion
my computer is not shutting down,it restarts when i do a shutdown
when i try to shut down my pc n i cliked d shut down button....... it automatically resarts again ......... pls help me guyss........:D
Performance & Maintenance
BSOD at random points and it restarts instead of shutting down.
Hi folks. My PC which I built myself about a year ago has suddenly started blue screening, and also when I shut it down (from the start menu) it shuts down, and then starts itself back up again! When it started to do these two things I hadn't changed anything on my pc, or installed anything...
BSOD Help and Support
Restarts instead of shutting down
Just recently, my computer has taken to restarting itself instead of shutting off. I have tried changing the reboot bits in regedit, and I don't think it is wake on lan. I have checked the system restore files and there are critical updates going back to about the 20th April but I can't...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:46.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App