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Windows 7: BSOD Maya and Autodesk products on start-up

14 Nov 2012   #1
Spike36

Windows 7 Home Premium 64bit.
 
 
BSOD Maya and Autodesk products on start-up

I've had repeated instances of Maya and various Autodesk products, while I have a temporary work-around using the Driver Verifier, it ended up creating different occurrences of BSOD. Here's the zip file, I hope this can help solve the problem.


*Update*


My System SpecsSystem Spec
.
15 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The uploaded zip does not contain any crash dump.

Dump Files - Configure Windows to Create on BSOD


Follow it manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump.

BTW, IMO 4 GBs of RAM is not enough for MAYA.
My System SpecsSystem Spec
15 Nov 2012   #3
Spike36

Windows 7 Home Premium 64bit.
 
 

Autodesk products used to run pretty well, until about a month ago, RAM regardless.
My System SpecsSystem Spec
.

15 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Haven't used them ever, just know that those are resource hungry while rendering ... so told.

Anyway, try to follow the instructions, and upload the dumps on next crash.
My System SpecsSystem Spec
18 Nov 2012   #5
Spike36

Windows 7 Home Premium 64bit.
 
 

Okay, I don't know if this will help, but since I couldn't get Windows 7 to even make a dump file, here's the last BSOD error I got, I hope it helps:

PAGE_FAULT_IN_NONPAGED_AREA

Errors:
0x50
(0xFFFFF88071753870)
(0x0000000000000001)
(0xFFFFFA80052882E6)
(0x0000000000000005)
My System SpecsSystem Spec
19 Nov 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
21 Nov 2012   #7
Spike36

Windows 7 Home Premium 64bit.
 
 

Here's the latest crash report. going to update the first post with the new zip.
My System SpecsSystem Spec
22 Nov 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Install Service pack 1.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17118.amd64fre.win7_gdr.120830-0334
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Scan the system for possible virus infection.
Let us know the results.
My System SpecsSystem Spec
22 Nov 2012   #9
Spike36

Windows 7 Home Premium 64bit.
 
 

Hooray! Maya doesn't crash on startup. It turns out there was a rootkit installed. Ran the utility, restarted my comp, and it has made a successful start-up! Thank you.
My System SpecsSystem Spec
22 Nov 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

That is what a crash dump can help us in troubleshooting.

I hope you will not receive the same problem in near future. But dont forget to install SP1 and other windows updates, otherwise it will remain vulnerable.

Observe it for some more time, let us know the results.
My System SpecsSystem Spec
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 BSOD Maya and Autodesk products on start-up




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