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Windows 7: Driver Power State Error BSOD on laptop shutdown

15 Nov 2012   #1
SixthFall

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Driver Power State Error BSOD on laptop shutdown

Hello, just got this BSOD for the first time upon system shut down. Never seen it before, and I always shut down my laptop using the prompt in the windows orb. My system specs are in my profile.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004A38060
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA800F116350
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\111412-18314-01.dmp
C:\Users\Ryland\AppData\Local\Temp\WER-66893-0.sysdata.xml


My System SpecsSystem Spec
.
15 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hello again.

Caused by older Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC drivers.

Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; Realtek. (Restart the system)

Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper (Restart if required)

Download and install a fresh copy from: Driver Reference Table

Code:
0: kd> !irp fffffa800f116350
Irp is active with 4 stacks 3 is current (= 0xfffffa800f1164b0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 3]   0 e1 fffffa800720e050 00000000 fffff8000310f200-fffffa800efe5a80 Success Error Cancel pending
	      Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 \Driver\RTL8167	nt!PopSystemIrpCompletion
			Args: 00016600 00000000 00000006 00000006
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800efe5a80    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm Rt64win7
start             end                 module name
fffff880`0637d000 fffff880`063e3000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Nov 25 09:30:11 2010 (4CEDD843)
    CheckSum:         0007273A
    ImageSize:        00066000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
15 Nov 2012   #3
SixthFall

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks, which do i need to download exactly? I am quite lost....

The attachment is a screenshot of the driver download page

Also, I have the ethernet bit, but I also have sound drivers from realtek, should i get rid of those too?
My System SpecsSystem Spec
.

15 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Take either the third or the fifth one in the list....
Attachment 241555

If you feel, you may update the sound drivers too.
My System SpecsSystem Spec
15 Nov 2012   #5
SixthFall

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

thanks, updated the drivers, will advise if it happens again!
My System SpecsSystem Spec
15 Nov 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Let us know the situation after updating those drivers.
My System SpecsSystem Spec
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 Driver Power State Error BSOD on laptop shutdown




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