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Windows 7: BSOD Os version:6.1.7601.2.1.0.256.1 Issue


15 Nov 2012   #1

Windows 7 Ultimate x64
 
 
BSOD Os version:6.1.7601.2.1.0.256.1 Issue

Hi guys I got this dump files and I need help knowing what is causing my computer to randomly trow a BSOD and reboot this happens like every 12 to 24 hrs usually when is idle. I just build a new computer and looks like some of my drivers are not happy I try reloading and updating some of them but not luck so far. I ran the driver verifier as suggested in this forum and I retrieve this dump files. I hope someone can help me with this issue. thanks.

My System SpecsSystem Spec
.

15 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard.

Both the dumps you uploaded shows the almost same results, and exact same probable cause of crash.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff880018cb0d2}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : iaStorA.sys ( iaStorA+63aa8 )

Followup: MachineOwner
---------
I would suggest you to Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Also, disable RAID.

Let us know the results.
My System SpecsSystem Spec
15 Nov 2012   #3

Windows 7 Ultimate x64
 
 

thanks for your prompt response, I will do that and post back with results,
My System SpecsSystem Spec
.


15 Nov 2012   #4

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Welcome aboard.

Both the dumps you uploaded shows the almost same results, and exact same probable cause of crash.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff880018cb0d2}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : iaStorA.sys ( iaStorA+63aa8 )

Followup: MachineOwner
---------
I would suggest you to Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Also, disable RAID.

Let us know the results.
thanks for your prompt response, I will do that and post back with results,
My System SpecsSystem Spec
15 Nov 2012   #5

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Welcome aboard.

Both the dumps you uploaded shows the almost same results, and exact same probable cause of crash.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff880018cb0d2}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : iaStorA.sys ( iaStorA+63aa8 )

Followup: MachineOwner
---------
I would suggest you to Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Also, disable RAID.

Let us know the results.
I just finish un installing all the drivers under "disc Drives" (one by one with respective restart each one) I will post back with results, like I mentioned, takes 12 to 24hrs to crash so if I make it pass that time I think that means we got it fix.
My System SpecsSystem Spec
15 Nov 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Take the time. Watch how the system works, let us know
My System SpecsSystem Spec
16 Nov 2012   #7

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Take the time. Watch how the system works, let us know
So far so good, is been running no problem without BSOD! I think we nail the sucker!
Thanks for all your help Arc.
My System SpecsSystem Spec
16 Nov 2012   #8

Windows 7 Ultimate x64
 
 

Nevermind It happen again! I will change AHCI to IDE on bios and see if that fix the problem what you think?
My System SpecsSystem Spec
16 Nov 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Better you go for a Clean Reinstall - Factory OEM Windows 7

Dont opt for any RAID this time.
My System SpecsSystem Spec
18 Nov 2012   #10

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Better you go for a Clean Reinstall - Factory OEM Windows 7

Dont opt for any RAID this time.
I change AHCI to IDE on bios, and the problem stop, what you think is causing this? Bad MB drivers.
My System SpecsSystem Spec
Reply

 BSOD Os version:6.1.7601.2.1.0.256.1 Issue




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