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Windows 7: Event viewer 10005 and 7001

15 Nov 2012   #1
Charlesfm

Windows 7 Professional 64 bit
 
 
Event viewer 10005 and 7001

Hello. I've had issues for a couple of days now. I've tried various things and the problem continues to persist. Sometimes a solution I've tried will last me through the day but when I turn it on the next day, it will always freeze after a few minutes or hours of use. A few of the things I've tried:

1. Virus scan with Malwarebytes. I was worried I had a virus of some sort and went through the scan only to find no malicious results.

2. Try to debunk dependancy services and find where the problem is coming from. This was a week ago so I don't exactly remember which services I messed with, but I ended up disabling a few services and editing a few of the values from the registry. I remember questioning if there was a networking problem and messing with TCP/IP settings. Networking is fine, I'm able to access internet and our LAN network.

3. Clean boot. This was the solution I've been messing with for the past few days. I tried half of the list under services and that would work temporarily. So then I tried the second half and tried to isolate the problem to one or two services. It would work until the end of the day only to resurface the next morning. Today, I've disabled all services and the issues are still arising.

I've now downloaded the SF diagnostics tool and am posting the results in a zip file. Could I get some help?

Charles


My System SpecsSystem Spec
.
16 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Make sure you're not running out of hard drive space.

Test your hard drives: Hard Drive Diagnostic Procedure

Run this tool and delete anything it finds:
Make a full scan with MSE: Microsoft Security Essentials - Microsoft Windows

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow

Full tutorial here:
Test the RAM.
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
My System SpecsSystem Spec
16 Nov 2012   #3
Charlesfm

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Welcome to SevenForums.

Make sure you're not running out of hard drive space.

Test your hard drives: Hard Drive Diagnostic Procedure

Run this tool and delete anything it finds:
Make a full scan with MSE: Microsoft Security Essentials - Microsoft Windows

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow

Full tutorial here:
Test the RAM.
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
After I've submitted this post, I've done a few things. I've ran the native Dell Hardware Diagnostics test and hardware all looks good. This is including RAM, Hard drives, RAID configuration, and other misc. components. The SFC Scan I've ran a couple of times for a couple of days, it's always said my system looks good, couldn't find any errors. I've read that my antivirus might be the problem, so I've disabled all the ones besides my main and then disabled all windows firewall because my main antivirus has a firewall built in it. Again, my system ran well after I've done these procedures yesterday only to discover that the problem has resurfaced this morning.

Hard drive space looks good. C Drive: 80.3 G available from total of 237. Recover drive: 527 Mb available from total of 751 M. F Drive: 399 G available from total of 464. I didn't run your hard drive diagnostics software because of the Dell Hardware Diagnostics test I've ran yesterday. You had me pretty scared with anti-rootkit. I've had some pretty bad experiences with it when it was a much newer threat. TDSSKiller has no results, whew. MSE has no results of any threats so I'm good there. Even though RAM was included in my native hardware diagnostics list, I went ahead and ran memtest since I've heard only good things about it. Ran it for an hour, no alarming messages came up. Everything looks like it's passed. I wish I can post a log or something, but I can't seem to be able to locate it. Anything else I can try? Running in safe mode is starting to bug me. I can't do much with a single monitor(I have a dual setup) with all that I'm involved with. Coding, drafting, and website work really sucks with a single monitor. Thanks for any input!
My System SpecsSystem Spec
.

16 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You need to run the Prime 95 test:
Hardware - Stress Test With Prime95
Hardware - Stress Test With Prime95
Code:
Event[33944]:
  Log Name: Application
  Source: Microsoft-Windows-WMI
  Date: 2012-11-15T09:47:39.000
  Event ID: 10
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: kangoffice-PC
  Description: 
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Code:
Event[34999]:
  Log Name: System
  Source: Disk
  Date: 2012-11-02T16:11:37.157
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: kangoffice-PC
  Description: 
An error was detected on device \Device\Harddisk2\DR7 during a paging operation.
Edit: Remove any external hard drives - if connected.
My System SpecsSystem Spec
16 Nov 2012   #5
Charlesfm

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
You need to run the Prime 95 test:
Hardware - Stress Test With Prime95
Hardware - Stress Test With Prime95
Code:
Event[33944]:
  Log Name: Application
  Source: Microsoft-Windows-WMI
  Date: 2012-11-15T09:47:39.000
  Event ID: 10
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: kangoffice-PC
  Description: 
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Code:
Event[34999]:
  Log Name: System
  Source: Disk
  Date: 2012-11-02T16:11:37.157
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: kangoffice-PC
  Description: 
An error was detected on device \Device\Harddisk2\DR7 during a paging operation.
Edit: Remove any external hard drives - if connected.
Prime95 tests have been running a little over 2 hours now. All 8 workers are coming back with passed test results, no errors. What else should I do?
My System SpecsSystem Spec
17 Nov 2012   #6
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

I've used Dells for more than 15 years, I recommend to use the diagnostic tools that were suggested.
Dell Diagnostic isn't bad, its just that the tools we are recommending are better.

Since this is looking like hardware issues, we will need your full system specs, include the motherboard number.
Can you fill in your system specs?
You can use this app to find them: Speccy Free System information Utility
Then enter them in the 'My System Specs' drop box at the lower left of any of your posts.

Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Quote:
I've read that my antivirus might be the problem, so I've disabled all the ones besides my main
Can you tell us all of the anti-virus programs that you are using?
Include all malware and firewall programs.

Have you checked for firmware updates on your Samsung SSD?

Code:
Event[34999]:
  Log Name: System
  Source: Disk
  Date: 2012-11-02T16:11:37.157
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: kangoffice-PC
  Description: 
An error was detected on device \Device\Harddisk2\DR7 during a paging operation.
You've had 35,000 of these since 1 Nov '12. This is your first issue to work on.
First backup all your data, then run the Lifeguard tests.

Run Data Lifeguard Tools 11 for DOS on your hard drive.
How to create a Data Lifeguard diagnostics bootable CD.
Run the QUICK TEST and the EXTENDED TEST.
This is important, if the HDD is failing you might loose all your data.
Do you have image backups stored?
If not use Acronis True Image WD Edition Software it's free if you have their HDD and is a very good backup program. Get a backup before running the Lifeguard tests.

Run memtest86+ for a full 7 passes, anything less is wasting your time, it runs different tests with each pass. This is the only way to be sure your RAM is performing with no errors.
This will take several hours, best to run overnight, if you get any errors you can stop the test.

Code:
Event[33876]:
  Log Name: Application
  Source: Microsoft-Windows-WMI
  Date: 2012-11-15T09:17:51.000
  Event ID: 10
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: kangoffice-PC
  Description: 
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
There are a lot of these CPU errors, check the CPU core temps.
My System SpecsSystem Spec
17 Jun 2014   #7
maenadde

Windows 7 Pro
 
 

I know this is an older thread - but THANK YOU SO MUCH, koolkat77 for the System File Checker suggestion!!! I have been looking for a solution for the 10005 & 7001 event errors for literally months, and it seems now to be fixed!!

I'm not particularly savvy, and just really needed to say "thanks!"
My System SpecsSystem Spec
17 Jun 2014   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by maenadde View Post
I know this is an older thread - but THANK YOU SO MUCH, koolkat77 for the System File Checker suggestion!!! I have been looking for a solution for the 10005 & 7001 event errors for literally months, and it seems now to be fixed!!

I'm not particularly savvy, and just really needed to say "thanks!"
Thanks for letting us know
My System SpecsSystem Spec
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