Solved PC Crashed randomly.

L

lealr

New member
Today my computer randomly froze, and this is the first time it has happened. There was no BSOD, so I am not sure what was the issue. Does the same procedure follow when wanting to figure out the reason of the crash? If anyone can assist me in figuring out why the PC froze it would be grateful, since I don't know if I have a serious hardware problem, or what caused it for that matter. I use this computer to Graphic Design, and play some online games often.

I have now managed to upload the files as request in the BSOD instructions.

Thanks.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
AMD FX(tm) -8350 Eight-Core Processor 4.00 GHz
Motherboard
GIGABYTE GA-990FXA-UD3
Memory
CORSAIR Vengeance 16GB (4 x 4GB)
Graphics Card(s)
MSI N660 TF 2GD5/OC
Sound Card
Onboard
Monitor(s) Displays
2x ASUS PA248Q
Screen Resolution
1920x1200
Hard Drives
1.) Samsung SSD 840 Pro 250GB
2.) Western Digital Caviar 500GB 7200 RPM
3.) Western Digital Caviar Black WD6401AALS 640GB 7200 RPM
4.) Western Digital Caviar Black WD6401AALS 640GB 7200 RPM
PSU
SeaSonic SSR-550RM G Series
Case
COOLER MASTER HAF Series RC-912-KKN1
Cooling
COOLER MASTER Hyper 212 EVO

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
AMD FX(tm) -8350 Eight-Core Processor 4.00 GHz
Motherboard
GIGABYTE GA-990FXA-UD3
Memory
CORSAIR Vengeance 16GB (4 x 4GB)
Graphics Card(s)
MSI N660 TF 2GD5/OC
Sound Card
Onboard
Monitor(s) Displays
2x ASUS PA248Q
Screen Resolution
1920x1200
Hard Drives
1.) Samsung SSD 840 Pro 250GB
2.) Western Digital Caviar 500GB 7200 RPM
3.) Western Digital Caviar Black WD6401AALS 640GB 7200 RPM
4.) Western Digital Caviar Black WD6401AALS 640GB 7200 RPM
PSU
SeaSonic SSR-550RM G Series
Case
COOLER MASTER HAF Series RC-912-KKN1
Cooling
COOLER MASTER Hyper 212 EVO
Update Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC driver.
Code: 
Name    [00000012] Realtek PCIe GBE Family Controller
Driver    c:\windows\system32\drivers\rt64win7.sys (7.46.610.2011, 526.60 KB (539,240 bytes), 6/10/2011 6:34 AM)
Get it from Realtek.

Uninstall the following programs

  • Start Menu\Programs\ASUS
  • Start Menu\Programs\ASUS\AI Suite II
Uninstall Bonjour.

Event[3208]:
Log Name: Application
Source: Bonjour Service
Date: 2012-07-21T19:17:23.000
Event ID: 100
Task: N/A
Level: Error
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: Mega
Description:
Task Scheduling Error: m->NextScheduledEvent 3462505
Click to expand...
Event[33785]:
Log Name: System
Source: Service Control Manager
Date: 2012-09-22T11:30:01.853
Event ID: 7032
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Mega
Description:
The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Apple Mobile Device service, but this action failed with the following error:
An instance of the service is already running.
Click to expand...
Event[33780]:
Log Name: System
Source: Service Control Manager
Date: 2012-09-22T11:29:01.839
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Mega
Description:
The Apple Mobile Device service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Click to expand...
It is a huge problem here.



Let us know the results.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I managed to remove the programs and also update the drivers. Is their an alternative software that shows CPU temperature, and also that controls fan speeds? I used the ASUS AI Suite so as to manage fan speeds since it would get loud at times when I was running it at full power.

My computer had never crashed up until that date, so I was a bit worried, since everything just froze up, until I had to do a hard reset. From then my PC has been working fine without any freezes.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
AMD FX(tm) -8350 Eight-Core Processor 4.00 GHz
Motherboard
GIGABYTE GA-990FXA-UD3
Memory
CORSAIR Vengeance 16GB (4 x 4GB)
Graphics Card(s)
MSI N660 TF 2GD5/OC
Sound Card
Onboard
Monitor(s) Displays
2x ASUS PA248Q
Screen Resolution
1920x1200
Hard Drives
1.) Samsung SSD 840 Pro 250GB
2.) Western Digital Caviar 500GB 7200 RPM
3.) Western Digital Caviar Black WD6401AALS 640GB 7200 RPM
4.) Western Digital Caviar Black WD6401AALS 640GB 7200 RPM
PSU
SeaSonic SSR-550RM G Series
Case
COOLER MASTER HAF Series RC-912-KKN1
Cooling
COOLER MASTER Hyper 212 EVO

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
It is working well, no crashes so far. I will make sure to make an update if I have any other problems. I appreciate your assistance, and thanks for the recommended software.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
AMD FX(tm) -8350 Eight-Core Processor 4.00 GHz
Motherboard
GIGABYTE GA-990FXA-UD3
Memory
CORSAIR Vengeance 16GB (4 x 4GB)
Graphics Card(s)
MSI N660 TF 2GD5/OC
Sound Card
Onboard
Monitor(s) Displays
2x ASUS PA248Q
Screen Resolution
1920x1200
Hard Drives
1.) Samsung SSD 840 Pro 250GB
2.) Western Digital Caviar 500GB 7200 RPM
3.) Western Digital Caviar Black WD6401AALS 640GB 7200 RPM
4.) Western Digital Caviar Black WD6401AALS 640GB 7200 RPM
PSU
SeaSonic SSR-550RM G Series
Case
COOLER MASTER HAF Series RC-912-KKN1
Cooling
COOLER MASTER Hyper 212 EVO
So it is not crashing anymore? Nice to know, and thanks for the rep.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Ya it hasn't crashed since then, so everything seems to be working fine. It was the only time it crashed. And thanks for the assistance.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
AMD FX(tm) -8350 Eight-Core Processor 4.00 GHz
Motherboard
GIGABYTE GA-990FXA-UD3
Memory
CORSAIR Vengeance 16GB (4 x 4GB)
Graphics Card(s)
MSI N660 TF 2GD5/OC
Sound Card
Onboard
Monitor(s) Displays
2x ASUS PA248Q
Screen Resolution
1920x1200
Hard Drives
1.) Samsung SSD 840 Pro 250GB
2.) Western Digital Caviar 500GB 7200 RPM
3.) Western Digital Caviar Black WD6401AALS 640GB 7200 RPM
4.) Western Digital Caviar Black WD6401AALS 640GB 7200 RPM
PSU
SeaSonic SSR-550RM G Series
Case
COOLER MASTER HAF Series RC-912-KKN1
Cooling
COOLER MASTER Hyper 212 EVO
lealr said:
Ya it hasn't crashed since then, so everything seems to be working fine. It was the only time it crashed. And thanks for the assistance.
Click to expand...
You are welcome :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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