Windows 7: BSOD 0x00000a while idle

kendoka15 · 15 Nov 2012

Yesterday, I was playing Fallout New Vegas when my computer BSOD'd with the code 1000007e. Then today, I had another BSOD while doing nothing, with the code 0x00000a.

Any help in the matter would be greatly appreciated

Skylais · 15 Nov 2012

Okay so one dump is pointing towards NETIO.SYS which is a windows property, doesnt mean much. The next,
Reads this in which two concerns are seen.

Code:

Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Skyler\AppData\Local\Temp\Rar$DIa0.113\111512-13260-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Machine Name:
Kernel base = 0xfffff800`01e67000 PsLoadedModuleList = 0xfffff800`020ab670
Debug session time: Thu Nov 15 14:01:59.691 2012 (UTC - 6:00)
System Uptime: 0 days 2:08:36.581
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80001eea715}

*** WARNING: Unable to verify timestamp for cmdhlp.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdhlp.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwppInjectComplete+a0 )

Followup: MachineOwner
---------

*Should have probably used analyze v command, but for now this tells enough*.
1. Unable to verify timestamp for cmdhlp.sys = COMODO Firewall Pro Helper Driver. I would try disabling or uninstalling Firewall Pro, just for now.
2. fwpkclnt.sys = FWP/IPsec Kernel-Mode API again another windows property, but it's all network related.

So i would like you to uninstall firewall pro, restart your computer and see if the problem occurs.

kendoka15 · 15 Nov 2012

Just one thing, I just noticed my firewall/antivirus were disabled (I forgot to re-enable them 2 days ago), could that be related to the problem? (I will run a virus scan tonight)

Skylais · 15 Nov 2012

Quote: Originally Posted by kendoka15

Just one thing, I just noticed my firewall/antivirus were disabled (I forgot to re-enable them 2 days ago), could that be related to the problem? (I will run a virus scan tonight)

Wow just broke my computer out of boredom, hehe. Anyways il reply on my phone. Its a possibility. Revert to your original state of firewall setup and such. See how it runs.

kendoka15 · 16 Nov 2012

The problem seems fixed, I also found in my antivirus ALOT of .net files were blocked for whatever reason. So thanks for the help, I'll mark it as solved

Skylais · 16 Nov 2012

Quote: Originally Posted by kendoka15

The problem seems fixed, I also found in my antivirus ALOT of .net files were blocked for whatever reason. So thanks for the help, I'll mark it as solved

Sounds great, if any future problems occur please be sure to make a thread about it on sevenforums.

Windows 7: BSOD 0x00000a while idle

BSOD 0x00000a while idle problems?