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Windows 7: Constant BSOD, regardless of programs running

15 Nov 2012   #1
fusta1

Windows 7 Home Premium 64bit
 
 
Constant BSOD, regardless of programs running

Hi. As the subject says, I am getting BSOD constantly (as in every time i power on my pc, and usually within 10-15 minutes), with various messages every time (ie system_service_exception, cache_memory, apc_index_mismatch, and any number of 0x00024, 0034, etc etc). at this point im fairly convinced its a bad motherboard. any help would be greatly appreciated, hopefully i attached the zip file properly. Also, im running windows 7 home premium 64bit

Thanks in advance


My System SpecsSystem Spec
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16 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Start with testing your hard drives: Upload a screenshot of your hard disk using crystal disk info:Run Disk Check on your hard disk for file system errors and bad sectors on it:
My System SpecsSystem Spec
16 Nov 2012   #3
fusta1

Windows 7 Home Premium 64bit
 
 

thanks, i'll give that a shot tonight. im a bit concerned about trying to burn the iso file though, but we'll see what happens
My System SpecsSystem Spec
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17 Nov 2012   #4
fusta1

Windows 7 Home Premium 64bit
 
 

i ran the diagnostic procedure, but it froze at 23%. so that not a good sign
My System SpecsSystem Spec
17 Nov 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Can you upload the screenshots with crystal disk info?
My System SpecsSystem Spec
17 Nov 2012   #6
fusta1

Windows 7 Home Premium 64bit
 
 

attached
My System SpecsSystem Spec
17 Nov 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

They look okay.

Anyway, lets keep the hard drive test aside for now.

Proceed with RAM test. How many sticks of RAM do you have?

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
__________________
  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
__________________
My System SpecsSystem Spec
17 Nov 2012   #8
fusta1

Windows 7 Home Premium 64bit
 
 

i have 4 sicks. so this could take a while
My System SpecsSystem Spec
17 Nov 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK. If you do not want to do it with memtest (Although it would be good). Start this way:

Remove all sticks except one. Keep that one for a while and see how the computer performs,.. observer for any freezes or BSOD-s or any sort of crashes. (Test it in different slots & use the computer the way you do regularly)

Do the same test with the rest of the sticks look for which one causes freezes or BSOD-s..

If you have time..take memtest.
My System SpecsSystem Spec
17 Nov 2012   #10
fusta1

Windows 7 Home Premium 64bit
 
 

i thought they had to be installed in pairs? going to run memtest now though

Thank you very much for your help!!
My System SpecsSystem Spec
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 Constant BSOD, regardless of programs running




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