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Windows 7: BSOD on start up, Error 1000007e


26 Nov 2012   #11

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

You're welcome.
Probably you should create a new thread in the appropriate section for that.


My System SpecsSystem Spec
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04 Dec 2012   #12

64 bit Windows 7 Home premium
 
 

I guess its not fixed. I blue screened today with the same error code

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800484FDB1
BCP3: FFFFF880031943D8
BCP4: FFFFF88003193C30
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\120412-17238-01.dmp
C:\Users\Josh\AppData\Local\Temp\WER-28189-0.sysdata.xml
My System SpecsSystem Spec
04 Dec 2012   #13

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
Errors are sometimes found after 8 passes.
Do this test overnight, before going to bed.


Upload a screenshot of your hard disk using crystal disk info:Make a hard drive test from the hard drive manufacturers website.Run Disk Check on your hard disk for file system errors and bad sectors on it:Hard drive test both short and long with: Post back results
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04 Dec 2012   #14

64 bit Windows 7 Home premium
 
 

I have already done the Memtest from a while back when I was first troubleshooting. I will do the other tests later this week because I have college finals.
My System SpecsSystem Spec
04 Dec 2012   #15

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Take your time.
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16 Dec 2012   #16

64 bit Windows 7 Home premium
 
 

Sorry for getting back to you on this so late. I did the disk check and diagnostic's and it came up with nothing. I have not done the screenshot, but I have turned off all of the boot on start up's except for what windows uses, and it hasn't done it since.
My System SpecsSystem Spec
16 Dec 2012   #17

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by sinketh View Post
Sorry for getting back to you on this so late. I did the disk check and diagnostic's and it came up with nothing. I have not done the screenshot, but I have turned off all of the boot on start up's except for what windows uses, and it hasn't done it since.
Thanks for the update.

Just wanted to know, did you uninstall avast?
My System SpecsSystem Spec
16 Dec 2012   #18

64 bit Windows 7 Home premium
 
 

Yes I did, I am using the AV that you recommended. I did forget to mention however, that when I first got the computer the BIOS was really outdated and I updated to beta bios F7 from F4, there is a new bios out, but I am unsure if I should risk flashing my motherboard again as I haven't had any other problems except this blue screen, which was happening before I did the first update.
My System SpecsSystem Spec
16 Dec 2012   #19

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Well, we should just wait and see if it BSOD-s again.

/btw, are all the hardware parts compatible with each other?

I'm subbed to your thread, so post the file when & if you get one.
My System SpecsSystem Spec
17 Dec 2012   #20

64 bit Windows 7 Home premium
 
 

It blue screened today again... Every thing should work MB is a Gigabyte 970A-UD3, CPU is AMD FX 6100 3.30GHz Six-Core, Memory: 16GB DDR3 Ballistix SDRAM, 2 AMD Radeon HD7770 1GB Video Cards, and Blu-ray ROM/DVD±RW. I am using A Razer Death Adder and Lycosa that use Razer Synapse 2.0. I will put up a new bsod dump again in a little bit.
My System SpecsSystem Spec
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 BSOD on start up, Error 1000007e




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