BSOD on start up, Error 1000007e

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  1. Posts : 15,026
    Windows 10 Home 64Bit
       #11

    You're welcome.
    Probably you should create a new thread in the appropriate section for that.
      My Computer


  2. Posts : 25
    64 bit Windows 7 Home premium
    Thread Starter
       #12

    I guess its not fixed. I blue screened today with the same error code

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF8800484FDB1
    BCP3: FFFFF880031943D8
    BCP4: FFFFF88003193C30
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\120412-17238-01.dmp
    C:\Users\Josh\AppData\Local\Temp\WER-28189-0.sysdata.xml
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #13

    Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

    The goal is to test all the RAM sticks and all the motherboard slots.

    Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

    If you get errors, stop the test and continue with the next step.

    1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
    *Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
    If this stick passes the test then go to step #3.

    2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
    *If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
    *If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
    3. Test the next stick of RAM (stick #2) in the next motherboard slot.
    *If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
    *If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
    4. If you find a stick that passes the test, test it in all the other motherboard slots.

    If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

    In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
    Errors are sometimes found after 8 passes.
    Do this test overnight, before going to bed.


    Upload a screenshot of your hard disk using crystal disk info:

    Make a hard drive test from the hard drive manufacturers website.

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Hard drive test both short and long with:

    Post back results
      My Computer


  4. Posts : 25
    64 bit Windows 7 Home premium
    Thread Starter
       #14

    I have already done the Memtest from a while back when I was first troubleshooting. I will do the other tests later this week because I have college finals.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #15

    Take your time.
      My Computer


  6. Posts : 25
    64 bit Windows 7 Home premium
    Thread Starter
       #16

    Sorry for getting back to you on this so late. I did the disk check and diagnostic's and it came up with nothing. I have not done the screenshot, but I have turned off all of the boot on start up's except for what windows uses, and it hasn't done it since.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #17

    sinketh said:
    Sorry for getting back to you on this so late. I did the disk check and diagnostic's and it came up with nothing. I have not done the screenshot, but I have turned off all of the boot on start up's except for what windows uses, and it hasn't done it since.
    Thanks for the update.

    Just wanted to know, did you uninstall avast?
      My Computer


  8. Posts : 25
    64 bit Windows 7 Home premium
    Thread Starter
       #18

    Yes I did, I am using the AV that you recommended. I did forget to mention however, that when I first got the computer the BIOS was really outdated and I updated to beta bios F7 from F4, there is a new bios out, but I am unsure if I should risk flashing my motherboard again as I haven't had any other problems except this blue screen, which was happening before I did the first update.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #19

    Well, we should just wait and see if it BSOD-s again.

    /btw, are all the hardware parts compatible with each other?

    I'm subbed to your thread, so post the file when & if you get one.
      My Computer


  10. Posts : 25
    64 bit Windows 7 Home premium
    Thread Starter
       #20

    It blue screened today again... Every thing should work MB is a Gigabyte 970A-UD3, CPU is AMD FX 6100 3.30GHz Six-Core, Memory: 16GB DDR3 Ballistix SDRAM, 2 AMD Radeon HD7770 1GB Video Cards, and Blu-ray ROM/DVD±RW. I am using A Razer Death Adder and Lycosa that use Razer Synapse 2.0. I will put up a new bsod dump again in a little bit.
    Last edited by sinketh; 17 Dec 2012 at 14:33. Reason: added bsod dump
      My Computer


 
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