Windows 7: BSOD on start up, Error 1000007e

Hello I purchased a new computer a little while ago and I have been trying to find out why it randomly blue screens during start up. Searching google did not help me so I came here.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88001609DB1
BCP3: FFFFF880031943D8
BCP4: FFFFF88003193C30
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1



I don't have a clue what is causing this. I start up my computer it gets just past the windows logo and then blue screens. When it comes back up I press "start windows normally" and it works. I have done a whole reinstall of windows and its still doing it. If anyone could help me out I'd be grateful.

Edit* Forgot to say, I have updated ALL of my drivers before I re installed windows and after as well.

Welcome to SevenForums.

Start by following:

• Troubleshoot Application Conflicts by Performing a Clean Startup
• Perform a clean startup to determine whether background programs are interfering with your game or program

How does the computer work in Safe Mode?

http://www.sevenforums.com/crashes-d...tructions.html

I will do that later today. Here is the zip file (sorry for the late upload)

It's Okay

Your crashes indicate problem with Avast! antivirus. Consider uninstalling and use Microsoft Security Essentials instead.

• avast! Uninstall Utility | Download aswClear for avast! Removal
• Microsoft Security Essentials - Microsoft Windows

Look for possible driver updates for the Etron USB 3.0 Extensible Host Controller Driver : Etron Technology Inc.

These stuff can usually contribute in BSOD-s too. Please uninstall them completely. Use the free version of Revo Uninstaller, uninstall using Advanced Mode. (Restart the computer if & when you are asked to.)

• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• Disk Check

Hope this helps for now. Let us know the results.

Is there any way I can fix this without uninstalling avast? It is my most trusted AV, and I have never had this problem on my other computers that use avast. The sfc /scannow said "Windows Resource Protection did not find any integrity violations." Also, I could not find any driver updates for Etron.

P.S. Thanks for taking the time to help me.

I understand, I like avast! antivirus myself. But since it's contributing in your crashes your're better of removing it.

Ok, I will remove it. Thanks for taking the time to help me.

No problem. Let us know the results.

Is the computer running stable now? Any BSOD-s during this week?

Yes it is stable. I haven't had any blue screens at all. I have noticed another problem but its unrelated to any of this. Thank you very much.