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Windows 7: BSOD After Unig External HDD, error 0x000000c5

18 Nov 2012   #11
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Your post #1 states you have 6 gigs of ram. Is that correct? Please install you specs as requested. Windows 7/32 and 6 gigs of ram does not make sense.


My System SpecsSystem Spec
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18 Nov 2012   #12
Supercar Ace

Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Your post #1 states you have 6 gigs of ram. Is that correct? Please install you specs as requested. Windows 7/32 and 6 gigs of ram does not make sense.
Yes, my Laptop originally came with 2GB of RAM then I added an extra 4GB of RAM about 3 months later. I've had my Laptop for about a year now.

Oddly when trying t run the System Info tool I get the error:

"Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing."

It looks like I'm uncovering more issues with my PC than previously though
My System SpecsSystem Spec
19 Nov 2012   #13
x BlueRobot

 

Do you still have a 32-bit version of Windows 7 installed? If so, 4GB of RAM will be recognised and 3.5GB RAM will be seen as usable. You should return the RAM if possible, or install a 64-bit operating system if you wish to use the 6GB RAM, otherwise the extra RAM is doing nothing (you can only use 4GB with a 32-bit OS).

Download Speccy, and then go to your UserCP and then click on Edit System Spec in the left pane, copy all the information from the Speccy program into the required fields for the Edit System Spec; these specifications will be attached to your every post on the forums.
My System SpecsSystem Spec
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19 Nov 2012   #14
Supercar Ace

Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Do you still have a 32-bit version of Windows 7 installed? If so, 4GB of RAM will be recognised and 3.5GB RAM will be seen as usable. You should return the RAM if possible, or install a 64-bit operating system if you wish to use the 6GB RAM, otherwise the extra RAM is doing nothing (you can only use 4GB with a 32-bit OS).

Download Speccy, and then go to your UserCP and then click on Edit System Spec in the left pane, copy all the information from the Speccy program into the required fields for the Edit System Spec; these specifications will be attached to your every post on the forums.
Ok, I updated my system specs. Thanks for the Speccy link! It's a very helpful little tool. Also I didn't know that a 32-bit system can only use up to 4GB of RAM...that's certainly great to know for the future.
My System SpecsSystem Spec
19 Nov 2012   #15
x BlueRobot

 

Any new BSODs from Driver Verifier yet?
My System SpecsSystem Spec
19 Nov 2012   #16
Supercar Ace

Windows 7 Professional 32-bit
 
 

Nothing yet and my system hasn't crashed yet either. I'll probably rerun it again for another 24 hour cycle once this one is completed just to be sure.
My System SpecsSystem Spec
25 Nov 2012   #17
Supercar Ace

Windows 7 Professional 32-bit
 
 

Ok, so I haven't had a BSOD error yet in the last 48 hours. What would be the next best step? It seems that running 1 RAM card is working well.
My System SpecsSystem Spec
25 Nov 2012   #18
x BlueRobot

 

Okay seems there is no issues with your drivers, what do the sticks come like?

You have two slots on your motherboard, and the amount of RAM you own equates to 6GB; what is the amount of RAM you have installed in at the moment?

You must have a 2GB RAM stick and a 4GB RAM stick if I'm right? So, which one is plugged in your motherboard?

Good to know that you haven't had any BSODs so far
My System SpecsSystem Spec
25 Nov 2012   #19
Supercar Ace

Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Okay seems there is no issues with your drivers, what do the sticks come like?

You have two slots on your motherboard, and the amount of RAM you own equates to 6GB; what is the amount of RAM you have installed in at the moment?

You must have a 2GB RAM stick and a 4GB RAM stick if I'm right? So, which one is plugged in your motherboard?

Good to know that you haven't had any BSODs so far
Correct, I have 2GB and 4 GB RAM stick. Currently I am running just the 4GB RAM stick in slot 2 of my motherboard.
My System SpecsSystem Spec
26 Nov 2012   #20
x BlueRobot

 

That's fine then, a 32-bit operating system can only recognize 4GB RAM, therefore adding the other 2GB RAM would be pointless since Windows wouldn't recognize it.

You can mark this thread as solved if you are confident that your system is now stable
My System SpecsSystem Spec
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 BSOD After Unig External HDD, error 0x000000c5




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