Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when starting Autodesk Applications

16 Nov 2012   #1
Alendor

Windows 7 Ultimate x64
 
 
BSOD when starting Autodesk Applications

Hello,

I need some help, i can't figure out why this is happening and I was hoping someone were would have some expierience who can help me.

Basically the problem I am having is every time i try to start an autodesk program I get a BSOD. I can't seem to figure out why, I've tested by RAM and HD and they both seem to be working fine. My only idea is it could be motherboard related, but I don't want to go around buying/returning a motherboard if it may not be a problem.

This started about 2 days ago, I was using windows normally when all of a sudden it automatically starts shutting down. after a restart my HD wouldn't boot up. So i switched the SATA plug that my HD goes into and windows started right back up. However after than I can't start any Autodesk software without a BSOD, I can't reproduce it with any other piece of software, only Autodesk stuff.

If anyone can help me i'd be very greatful.

I've included the SF files below (at least the ones that it would extract properly)


My System SpecsSystem Spec
.
17 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.

► Uninstall this program
  • Start Menu\Programs\DAEMON Tools Pro
Code:
fffff880`08b48318  fffff880`0108b290Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 sptd+0x54290
Daemon Tools uses STPD.sys whis is a most common BSOD causer for windows 7.

Scan the system for possible virus infection.
Code:
fffff880`08b48458  fffff880`00db1922 ataport!IdeExecuteScsiCrb+0x10a
fffff880`08b48478  fffff880`00dba7cb ataport!RefPdoWithTag+0x33
► Run some disc maintenance.
  1. Reseat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Let us know the results.
My System SpecsSystem Spec
17 Nov 2012   #3
Alendor

Windows 7 Ultimate x64
 
 

Hey Arc,

I ran the Anti-rootkit utility TDSSKiller that you linked and it found the following virus. Rootkit.Boot.Pihar.c I cleaned that and everything is working great.

It even survived a whole reformat and reinstall of Windows. I didn't even know a virus could even survive a reformat.

Thanks a ton man, I never would have found that without your help.
My System SpecsSystem Spec
.

17 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Alendor, is it crashing anymore? Let us know.
My System SpecsSystem Spec
17 Nov 2012   #5
Alendor

Windows 7 Ultimate x64
 
 

No more crashes, everything is working great.
My System SpecsSystem Spec
18 Nov 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Nice to know.
My System SpecsSystem Spec
Reply

 BSOD when starting Autodesk Applications




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD everytime I open Autodesk Maya 2013
So I had an issue in the recent past where my computer had got several BSOD after a faulty flash plug in download ... But after a friend took a look we reformatted my computer and the issue was gone. I am not in the same location where my driver discs are so I had to go through the product's...
BSOD Help and Support
BSOD Maya and Autodesk products on start-up
I've had repeated instances of Maya and various Autodesk products, while I have a temporary work-around using the Driver Verifier, it ended up creating different occurrences of BSOD. Here's the zip file, I hope this can help solve the problem. *Update*
BSOD Help and Support
BSOD starting Autodesk 3ds Max 2013, error 0x00000050
Every time I start up Autodesk 3ds Max 2013, I get a BSOD shortly after it begins initializing with the error of PAGE_FAULT_IN_NONPAGED_AREA. Everything else runs fine, and Autodesk products are the only things that cause any form of error. What do I do to make this no longer happen? Attached is...
BSOD Help and Support
No audio when starting some applications first
Hi, Running Window 7 x64 ultimate. If I start my computer and I start certain software such as the second life viewer, then there is no audio. And after that, all other applications also produce no audio, even though the volume control shows sounds etc. And the audio is not muted or disabled,...
Sound & Audio
Applications not starting
When I startup certain applications -- the more RAM they use, the more likely it is the problem will appear -- they stall mid-startup, or slow down to the point where they are effectively stalled. The program will show up in the "processes" tab of task manager, with the CPU hovering around 50% and...
General Discussion
Autodesk Maya 2009 bug
Hi ,, I am having a problem working with maya 64 bits with windows 7 64 bits,, i have a nvidia geforce 9600M graphic card ,, i have just updated the driver with nvidia new update,, in the screen i explain my problem ,, pliz help me!! First, I open maya and it shows me all with no problems ...
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App