BSOD 0x00000a while idle


  1. Posts : 3
    Windows 7 Professional x64
       #1

    BSOD 0x00000a while idle


    Yesterday, I was playing Fallout New Vegas when my computer BSOD'd with the code 1000007e. Then today, I had another BSOD while doing nothing, with the code 0x00000a.

    Any help in the matter would be greatly appreciated :)
      My Computer


  2. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Okay so one dump is pointing towards NETIO.SYS which is a windows property, doesnt mean much. The next,
    Reads this in which two concerns are seen.
    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Skyler\AppData\Local\Temp\Rar$DIa0.113\111512-13260-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Machine Name:
    Kernel base = 0xfffff800`01e67000 PsLoadedModuleList = 0xfffff800`020ab670
    Debug session time: Thu Nov 15 14:01:59.691 2012 (UTC - 6:00)
    System Uptime: 0 days 2:08:36.581
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {0, 2, 0, fffff80001eea715}
    
    *** WARNING: Unable to verify timestamp for cmdhlp.sys
    *** ERROR: Module load completed but symbols could not be loaded for cmdhlp.sys
    Probably caused by : fwpkclnt.sys ( fwpkclnt!FwppInjectComplete+a0 )
    
    Followup: MachineOwner
    ---------
    *Should have probably used analyze v command, but for now this tells enough*.
    1. Unable to verify timestamp for cmdhlp.sys = COMODO Firewall Pro Helper Driver. I would try disabling or uninstalling Firewall Pro, just for now.
    2. fwpkclnt.sys = FWP/IPsec Kernel-Mode API again another windows property, but it's all network related.

    So i would like you to uninstall firewall pro, restart your computer and see if the problem occurs.
      My Computer


  3. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #3

    Just one thing, I just noticed my firewall/antivirus were disabled (I forgot to re-enable them 2 days ago), could that be related to the problem? (I will run a virus scan tonight)
      My Computer


  4. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #4

    kendoka15 said:
    Just one thing, I just noticed my firewall/antivirus were disabled (I forgot to re-enable them 2 days ago), could that be related to the problem? (I will run a virus scan tonight)
    Wow just broke my computer out of boredom, hehe. Anyways il reply on my phone. Its a possibility. Revert to your original state of firewall setup and such. See how it runs.
      My Computer


  5. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #5

    The problem seems fixed, I also found in my antivirus ALOT of .net files were blocked for whatever reason. So thanks for the help, I'll mark it as solved :)
      My Computer


  6. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #6

    kendoka15 said:
    The problem seems fixed, I also found in my antivirus ALOT of .net files were blocked for whatever reason. So thanks for the help, I'll mark it as solved :)
    Sounds great, if any future problems occur please be sure to make a thread about it on sevenforums.
      My Computer


 

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