|16 Nov 2012||#1|
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Intermittent BSOD, IRQL less or not equal
since the 17th September, I have been getting a BSOD that only appears occasionally, on boot up. My laptop was perfectly fine in the morning (I checked emails and went on to a Facebook game I use every day - Trainstation - to send my trains away for 6 hours - irrelevant if you don't understand, just giving a bit of background as to what I was doing before the BSOD), but after a short train ride I tried to start up my laptop as normal, when this BSOD occurred. I had not done anything previously that I can guess would cause this to happen, and it was off for the duration of the train journey!
Anyway, hopefully, some dump files should be attached, that should help you work out what my problem is! Apologies if the required info is not there, I am not technically minded. I have attempted to try and read the most recent dump file, but didn't get very far, but ntoskrnl appeared, suggesting it might be that? I believe Kernel problems can be quite serious?
Thanks to anyone who spends time offering to help, the last thing I want is to lose my laptop!
|My System Specs|
|16 Nov 2012||#2|
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Start Menu\Programs\Norton 360 Public:Start Menu\Programs\Norton 360 Public Start Menu\Programs\Norton Utilities 15 Public:Start Menu\Programs\Norton Utilities 15 Public
Run a full scan with both (separately) once downloaded, installed and updated.
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
|My System Specs|
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