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Windows 7: BSOD Using Killer e2200 PCI-E Network Card

17 Nov 2012   #1
swarlz

Windows 7 Home Premium 64bit
 
 
BSOD Using Killer e2200 PCI-E Network Card

Hi Folks,

Background, I have an MSI GT70, maybe 4 months old. About 6 weeks ago started getting an infrequent problem where using the wired network card would cause my computer to lock up and stop responding, as in everything stopped responding not just explorer, mouse would stop moving and all. It also infrequently blue screens. I have scoured the internet and have been unable to resolve the issue myself. I was hoping someone here would be able to help me. I would prefer not to send it away for warranty if possible as I run my whole life through this machine.

Attached are the logs, please let me know what else you need.

Thanks in advance.
Swarlz.


My System SpecsSystem Spec
.
17 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

What antivirus are you using? All the BSOD-s were caused by the following driver:

Product:
Killer e2200 PCI-E Gigabit Ethernet Controller
Company:
Qualcomm Atheros, Inc.
Description:
Killer e2200 PCI-E Gigabit Ethernet Controller
Version:
8.0.2.31
My System SpecsSystem Spec
17 Nov 2012   #3
swarlz

Windows 7 Home Premium 64bit
 
 

At the moment, I am using none. My first step was I uninstalled it. I was using Eset Endpoint Antivirus.

Edit: I am also in the midst of running a virus scan just in case but I don't believe this will be the problem as I don't go to shady sites on this laptop and don't use any unknown USB flash drives or anything.
My System SpecsSystem Spec
.

17 Nov 2012   #4
swarlz

Windows 7 Home Premium 64bit
 
 

On wifi now, just blue screened on me again.
My System SpecsSystem Spec
17 Nov 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Which antivirus are you currently using?
My System SpecsSystem Spec
17 Nov 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Disable driver verifier.

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
17 Nov 2012   #7
swarlz

Windows 7 Home Premium 64bit
 
 

Ok, that has been done.
I will reboot in a moment and see how it goes.

Thanks for your help I will let you know if it happens again.

Edit: Also I was using Eset Endpoint Antivirus but already uninstalled that while troubleshooting myself.
My System SpecsSystem Spec
17 Nov 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I didn't understand. What has been done? Disabled verifier? Updated the driver?

Do not keep the system without an antivirus.
My System SpecsSystem Spec
17 Nov 2012   #9
swarlz

Windows 7 Home Premium 64bit
 
 

I disabled the driver verifier.
I am not planning on it, I am going to reinstall Eset Endpoint Antivirus.

What does disabling the driver verifier do exactly? What was the point of disabling it?
My System SpecsSystem Spec
17 Nov 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

It puts stress on the drivers. Bad/older ones will cause BSOD-s. If there are no BSOD-s with verifier enabled it usually points towards hardware.

How did you enable it in the first place?
My System SpecsSystem Spec
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 BSOD Using Killer e2200 PCI-E Network Card




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