Windows 7: ANalyse minidump help

raedbenz · 17 Nov 2012

Attached is the my minidump as a result of the verifier when BSOD appeared.
Sorry the SF Diagnostic Tool crashed while running.
Please advise..
Thanks

tlarseth · 17 Nov 2012

I can't read the dumps while at work, have you verified Drivers are up to date, computer is Virus free, and please tell us if you are getting the BsoD while doing a specific task, and what that task is.

raedbenz · 17 Nov 2012

Thanks for the reply.
the BSOD is random.
i have Microsoft security essential, and nothing has been reported.
here is a link of the minidump log i analyzed using kd tool.
i guess drivers are up to date.
any hints ?

Thanks

**x BlueRobot** · 17 Nov 2012

Code:

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)

BugCheck 1000007E, {ffffffff80000003, fffff80002adcdd0, fffff88003b4bc28, fffff88003b4b480}

Probably caused by : Wdf01000.sys ( Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70 )

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Code:

Image path: \SystemRoot\system32\drivers\Wdf01000.sys
    Image name: Wdf01000.sys
    Timestamp:        Thu Jul 26 03:25:13 2012 (5010AA89)

Driver Reference Table - Wdf01000.sys

No real faulty drivers are pointed to:

Driver Verifier - Enable and Disable

Test for memory issues:

RAM - Test with Memtest86+

Run Memtest86+ for least 7-8 passes, and preferably overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Check for any hardware compatibility issues with Windows 7:

Windows 7 | Upgrade Advisor

Could you please upload a .NFO file:

Start

> Type: msinfo32 > File, Save

Please back post your results

raedbenz · 17 Nov 2012

I run memtest86+ up to 9 passes with no errors.
NFO file is here .

Thanks

**x BlueRobot** · 17 Nov 2012

Quote: Originally Posted by raedbenz

I run memtest86+ up to 9 passes with no errors.
NFO file is here .

Thanks

Attach the file itself (place in a compressed folder) and then upload in your next post.

raedbenz · 17 Nov 2012

oops sorry..
here is the .nfo compressed.
i run the Windows 7 | Upgrade Advisor and all is OK apart from SpeedFan program.
Thanks

**x BlueRobot** · 17 Nov 2012

Quote: Originally Posted by raedbenz

oops sorry..
here is the .nfo compressed.

Thanks, having a look at it now

**x BlueRobot** · 17 Nov 2012

Run these programs:

Uninstall SuperAntiSpyware:

Code:

Start Menu\Programs\SUPERAntiSpyware

Both MSE and SuperAntiSpyware provide real-time protection and therefore are clashing together, install:

Malwarebytes : Free anti-malware download

Keep MSE installed and use in conjuction with Malwarebytes; download the free version not the free trail (untick the free trail box during installation)

Download:

CPUID HWMonitor

To monitor the temperature of your hardware during idle and when running the stress test.

Post back your results

raedbenz · 19 Nov 2012

hello,

cpu temperature are around 30 C.
I got again BSOD while shutting down.
this is the Attachment 242214.
it is the same process: System, and driver Wdf01000.sys.
any hints thanks?

Windows 7: ANalyse minidump help

ANalyse minidump help problems?