Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD. Unable to launch normally.

17 Nov 2012   #1
xkenya

Windows 7 64 Bit
 
 
BSOD. Unable to launch normally.

Hi, I have been getting the BSOD 0x00000050. I run a windows 7 64 bit operating system. I'm not the greatest with computer bugs and would love to get some help. It has be doing this for awhile now every time i restart but this time I can't start even after trying repeatedly. I looked into it as much as i could but was unable to find anything that would help. I have included my Minidump file and was hoping someone could figure out what i should do!
Thanks.


My System SpecsSystem Spec
.
17 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Probably caused by: BHDrvx64.sys = Symantec Heuristics Driver

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Norton is a cause of BSOD-s alone, uninstall it and replace it with Microsoft Security Essentials (TO TEST)Recommended antivirus program for Windows 7 based on stability compared to others:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.
My System SpecsSystem Spec
18 Nov 2012   #3
xkenya

Windows 7 64 Bit
 
 

Thank you for the response. Here is the requested msinfo file.
My System SpecsSystem Spec
.

18 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks.

Did follow the other suggestion?
My System SpecsSystem Spec
18 Nov 2012   #5
xkenya

Windows 7 64 Bit
 
 

Yes! Thank you koolkat, you have saved the day. Had me a little worried there but uninstalling norton seemed to do the trick. Much appreciated.
My System SpecsSystem Spec
18 Nov 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I see. You're welcome.

Observe for further BSOD-s, let us know how the system is running after a week or so
My System SpecsSystem Spec
26 Nov 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

So how did things go this week?
My System SpecsSystem Spec
16 Dec 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hi

Quote:
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner
My System SpecsSystem Spec
Reply

 BSOD. Unable to launch normally.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
unable to launch executable from within .bat file
I am trying to get started with Google's Android Studio. I have installed the studio software and the Android SDK on my d:\ drive, as follows... d:\dev\android\android-studio d:\dev\android\sdk In the SDK, there is a .bat file, android.bat, that in turn calls another .bat file,...
General Discussion
Unable to launch programs after boot, no error messages
UPDATED!! Hello all. I decided to come to these forums to seek some help with a very odd problem I started experiencing with my Windows 7 Ultimate PC. Let me first state that I am an IT professional by trade and have exhausted my knowledge of getting my install running smooth again. ...
General Discussion
When i try to launch homeworld2, i get this message: Unable to run hom
When i try to launch homeworld2, i get this message: Unable to run homeworld2, administrative access to this folder is required. How to fix this problem?
Gaming
Unable to launch any apps (I guess .exe)
My laptop (Sony Vaio / Win 7 Pro 64 bit) began playing up a couple of months ago, occasionally clicking on an icon (eg Firefox, Outlook...) in the taskbar (or from the start menu as well) failed to launch the program. The 'cursor wheel' would spin but then a few seconds later...nothing. A reboot...
Software
Unable to launch old OS after installing a new one(dualboot)
Hi, I had 2 windows 7 operating systems installed on my PC.One of them was getting slow so I decided install a new one over it.I installed the new OS over the old one's partition.Everything was completed successfully.After some time, I decided to switch back to my other(old)OS.But instead of...
Installation & Setup
Borderlands unable to launch
I have Borderlands for PC which I purchased NOT from Steam. It worked a couple months ago but I reformatted my PC and now it does not launch after installation. Installation works fine and I tried reinstalling it a few times but it still will not launch when I try to launch it. It just shows that...
Gaming


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:59.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App