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Windows 7: please help bsod

17 Nov 2012   #1
david rowan

windows 32 bit
 
 
please help bsod

can u tell me what is wrong with this thanks


My System SpecsSystem Spec
.
17 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Virus infection, most probably.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {c021ee18, c0000185, 367b2860, 87b869cc}

GetPointerFromAddress: unable to read from 82d7a810
Probably caused by : memory_corruption

Followup: memory_corruption
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: c021ee18, lock type that was held (value 1,2,3, or PTE address)
Arg2: c0000185, error status (normally i/o status code)
Arg3: 367b2860, current process (virtual address for lock type 3, or PTE)
Arg4: 87b869cc, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c0000185

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  System

CURRENT_IRQL:  0

TRAP_FRAME:  80e5294c -- (.trap 0xffffffff80e5294c)
ErrCode = 00000000
eax=87b80320 ebx=84c8ef00 ecx=00000007 edx=84c8ef00 esi=84f92028 edi=84c8efdc
eip=87b869cc esp=80e529c0 ebp=80e529d0 iopl=0         nv up ei ng nz ac pe cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010297
ataport!ChannelQueryDeviceRelations:
87b869cc 0000            add     byte ptr [eax],al          ds:0023:87b80320=??
Resetting default scope

LOCK_ADDRESS:  82d77f20 -- (!locks 82d77f20)

Resource @ nt!PiEngineLock (0x82d77f20)    Available

WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted.


WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted.

1 total locks

PNP_TRIAGE: 
    Lock address  : 0x82d77f20
    Thread Count  : 0
    Thread address: 0x00000000
    Thread wait   : 0x0

LAST_CONTROL_TRANSFER:  from 82cb6619 to 82ced490

STACK_TEXT:  
80e527dc 82cb6619 0000007a c021ee18 c0000185 nt!KeBugCheckEx+0x1e
80e52844 82cc81ce 80e528a0 82d7b300 80e528ac nt!MiWaitForInPageComplete+0x2fa
80e528c4 82c7bc76 82d7b300 87b869cc 8616f190 nt!MiIssueHardFault+0x3b6
80e52934 82c53a68 00000000 87b869cc 00000000 nt!MmAccessFault+0x1fe9
80e52934 87b869cc 00000000 87b869cc 00000000 nt!KiTrap0E+0xdc
80e529bc 87b83da3 84f92028 84c8ef00 84f92028 ataport!ChannelQueryDeviceRelations
80e529d0 82c4a04a 84f92028 84c8ef00 80e52a48 ataport!IdePortDispatchPnp+0x25
80e529e8 82dcfa38 00000000 8467b878 86750bb0 nt!IofCallDriver+0x63
80e52a04 82dcf96f 80e52a24 82c35505 86750bb0 nt!PnpAsynchronousCall+0x92
80e52a64 82dcf6f7 00000000 82c35505 86750bb0 nt!PnpQueryDeviceRelations+0xbf
80e52aa8 82dcaef4 86750bb0 00000020 86170490 nt!PipEnumerateDevice+0xf9
80e52ca4 82dc1839 84f8e300 86170490 80e52cd0 nt!PipProcessDevNodeTree+0x32c
80e52cd8 82c3530a 82d75e40 846b3020 82d4db7c nt!PiProcessReenumeration+0x74
80e52d00 82c76173 00000000 00000000 846b3020 nt!PnpDeviceActionWorker+0x224
80e52d50 82e0350a 00000001 99977732 00000000 nt!ExpWorkerThread+0x10d
80e52d90 82ca4879 82c76066 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !ataport
    87b86000-87b86006  7 bytes - ataport!DeviceAllocatePdoCallBack+34
    [ 8a 48 01 88 8e 10 03:00 00 00 00 00 00 00 ]
    87b86009 - ataport!DeviceAllocatePdoCallBack+3d (+0x09)
    [ 8a:00 ]
    87b8600b-87b8600d  3 bytes - ataport!DeviceAllocatePdoCallBack+3f (+0x02)
    [ 83 8e d8:00 00 00 ]
    87b86011-87b86015  5 bytes - ataport!DeviceAllocatePdoCallBack+45 (+0x06)
    [ ff 83 8e 40 02:00 00 00 00 00 ]
    87b86018-87b8601c  5 bytes - ataport!DeviceAllocatePdoCallBack+4c (+0x07)
    [ ff 88 86 11 03:00 00 00 00 00 ]
    87b8601f-87b86022  4 bytes - ataport!DeviceAllocatePdoCallBack+53 (+0x07)
    [ 8d 86 78 02:00 00 00 00 ]
    87b86025-87b86028  4 bytes - ataport!DeviceAllocatePdoCallBack+59 (+0x06)
    [ 89 86 74 02:00 00 00 00 ]
    87b8602b-87b8602e  4 bytes - ataport!DeviceAllocatePdoCallBack+5f (+0x06)
    [ 8d 86 30 01:00 00 00 00 ]
    87b86031-87b86036  6 bytes - ataport!DeviceAllocatePdoCallBack+65 (+0x06)
    [ 33 db 50 89 9e d4:00 00 00 00 00 00 ]
    87b8603a-87b8603d  4 bytes - ataport!DeviceAllocatePdoCallBack+6e (+0x09)
    [ 89 9e 70 02:00 00 00 00 ]
    87b86040-87b86048  9 bytes - ataport!DeviceAllocatePdoCallBack+74 (+0x06)
    [ e8 7d f5 ff ff 8d 86 30:00 00 00 00 00 00 00 00 ]
    87b8604b-87b8604f  5 bytes - ataport!DeviceAllocatePdoCallBack+7f (+0x0b)
    [ 56 89 40 04 89:00 00 00 00 00 ]
    87b86051-87b86059  9 bytes - ataport!DeviceAllocatePdoCallBack+85 (+0x06)
    [ e8 62 31 ff ff 56 e8 1c:00 00 00 00 00 00 00 00 ]
    87b8605c-87b86064  9 bytes - ataport!DeviceAllocatePdoCallBack+90 (+0x0b)
    [ 53 68 49 72 62 4c 68 f0:00 00 00 00 00 00 00 00 ]
    87b86067-87b8606c  6 bytes - ataport!DeviceAllocatePdoCallBack+9b (+0x0b)
    [ 53 53 53 8d 86 e0:00 00 00 00 00 00 ]
    87b86070-87b86080  17 bytes - ataport!DeviceAllocatePdoCallBack+a4 (+0x09)
    [ 50 ff 15 fc f1 b7 87 56:00 00 00 00 00 00 00 00 ]
    87b86083-87b860b3  49 bytes - ataport!DeviceAllocatePdoCallBack+b7 (+0x13)
    [ 50 e8 af ca ff ff 56 e8:00 00 00 00 00 00 00 00 ]
    87b860b5-87b860d8  36 bytes - ataport!DeviceAllocatePdoCallBack+e9 (+0x32)
    [ cc cc cc cc cc 8b ff 55:00 00 00 00 00 00 00 00 ]
    87b860da-87b860f6  29 bytes - ataport!DeviceFreePdo+20 (+0x25)
    [ cc cc cc cc cc cc 8b ff:00 00 00 00 00 00 00 00 ]
    87b860f8-87b86111  26 bytes - ataport!DeviceStopDevice+18 (+0x1e)
    [ cc cc cc cc cc cc 8b ff:00 00 00 00 00 00 00 00 ]
    87b86114-87b86122  15 bytes - ataport!DeviceRemoveDevice+16 (+0x1c)
    [ 50 e8 90 f4 ff ff 56 e8:00 00 00 00 00 00 00 00 ]
    87b86126-87b86137  18 bytes - ataport!DeviceRemoveDevice+28 (+0x12)
    [ 3c 04 73 22 53 32 db 84:00 00 00 00 00 00 00 00 ]
    87b8613b-87b86145  11 bytes - ataport!DeviceRemoveDevice+3d (+0x15)
    [ 56 e8 af f9 ff ff fe c3:00 00 00 00 00 00 00 00 ]
    87b86149-87b8614c  4 bytes - ataport!DeviceRemoveDevice+4b (+0x0e)
    [ 72 e6 5b 6a:00 00 00 00 ]
    87b8614e-87b86151  4 bytes - ataport!DeviceRemoveDevice+50 (+0x05)
    [ 56 e8 c4 1e:00 00 00 00 ]
    87b86154-87b86165  18 bytes - ataport!DeviceRemoveDevice+56 (+0x06)
    [ 56 e8 ae f9 ff ff 6a 08:00 00 00 00 00 00 00 00 ]
    87b86168-87b8616f  8 bytes - ataport!DeviceRemoveDevice+6a (+0x14)
    [ 56 e8 ba f9 ff ff a1 04:00 00 00 00 00 00 00 00 ]
    87b86171-87b86174  4 bytes - ataport!DeviceRemoveDevice+73 (+0x09)
    [ b8 87 3d 04:00 00 00 00 ]
    87b86176-87b8618a  21 bytes - ataport!DeviceRemoveDevice+78 (+0x05)
    [ b8 87 74 3f f6 40 20 02:00 00 00 00 00 00 00 00 ]
    87b8618d-87b86193  7 bytes - ataport!DeviceRemoveDevice+8f (+0x17)
    [ 56 51 0f b6 8e 10 03:00 00 00 00 00 00 00 ]
    87b86196-87b8619b  6 bytes - ataport!DeviceRemoveDevice+98 (+0x09)
    [ 51 0f b6 8f 48 11:00 00 00 00 00 00 ]
    87b8619e-87b861a3  6 bytes - ataport!DeviceRemoveDevice+a0 (+0x08)
    [ 51 0f b6 8f 50 11:00 00 00 00 00 00 ]
    87b861a6-87b861bc  23 bytes - ataport!DeviceRemoveDevice+a8 (+0x08)
    [ 51 68 84 f7 b7 87 6a 0a:00 00 00 00 00 00 00 00 ]
    87b861bf-87b861c5  7 bytes - ataport!DeviceRemoveDevice+c1 (+0x19)
    [ 5f 33 c0 5e 5d c2 08:00 00 00 00 00 00 00 ]
    87b861c7-87b861e5  31 bytes - ataport!DeviceRemoveDevice+c9 (+0x08)
    [ cc cc cc cc cc 8b ff 55:00 00 00 00 00 00 00 00 ]
    87b861e8-87b861fc  21 bytes - ataport!DeviceQueryDeviceCapabilities+1c (+0x21)
    [ 0f b7 76 0c 83 e6 08 03:00 00 00 00 00 00 00 00 ]
    87b861ff-87b86206  8 bytes - ataport!DeviceQueryDeviceCapabilities+33 (+0x17)
    [ 89 70 04 0f b6 89 11 03:00 00 00 00 00 00 00 00 ]
    87b86209-87b86220  24 bytes - ataport!DeviceQueryDeviceCapabilities+3d (+0x0a)
    [ 0f b6 32 c1 e1 04 83 e6:00 00 00 00 00 00 00 00 ]
    87b86222-87b86230  15 bytes - ataport!DeviceQueryDeviceCapabilities+56 (+0x19)
    [ 89 48 34 89 48 38 89 48:00 00 00 00 00 00 00 00 ]
    87b86232-87b8624f  30 bytes - ataport!DeviceQueryDeviceCapabilities+66 (+0x10)
    [ cc cc cc cc cc cc 8b ff:00 00 00 00 00 00 00 00 ]
    87b86252-87b86259  8 bytes - ataport!ChannelFilterResourceRequirements+1a (+0x20)
    [ 01 89 7d e4 0f 84 18 02:00 00 00 00 00 00 00 00 ]
    87b8625c-87b8625e  3 bytes - ataport!ChannelFilterResourceRequirements+24 (+0x0a)
    [ 83 7e 18:00 00 00 ]
    87b86260-87b8627a  27 bytes - ataport!ChannelFilterResourceRequirements+28 (+0x04)
    [ 7c 08 8b 5e 1c 89 5d fc:00 00 00 00 00 00 00 00 ]
    87b8627d-87b86285  9 bytes - ataport!ChannelFilterResourceRequirements+45 (+0x1d)
    [ 8b 43 1c 85 c0 0f 84 ec:00 00 00 00 00 00 00 00 ]
    87b86288-87b8629d  22 bytes - ataport!ChannelFilterResourceRequirements+50 (+0x0b)
    [ 8d 4d 08 51 6a 20 59 f7:00 00 00 00 00 00 00 00 ]
    87b862a0-87b862b3  20 bytes - ataport!ChannelFilterResourceRequirements+68 (+0x18)
    [ 8d 45 08 50 ff 33 ff 75:00 00 00 00 00 00 00 00 ]
    87b862b6-87b862ce  25 bytes - ataport!ChannelFilterResourceRequirements+7e (+0x16)
    [ 68 49 64 65 50 ff 75 08:00 00 00 00 00 00 00 00 ]
    87b862d1-87b862d3  3 bytes - ataport!ChannelFilterResourceRequirements+99 (+0x1b)
    [ 83 65 ec:00 00 00 ]
    87b862d5-87b862e8  20 bytes - ataport!ChannelFilterResourceRequirements+9d (+0x04)
    [ 6a 12 8b f3 59 8b f8 f3:00 00 00 00 00 00 00 00 ]
    87b862ea-87b862f6  13 bytes - ataport!ChannelFilterResourceRequirements+b2 (+0x15)
    [ 8d 73 20 89 75 f0 8d 58:00 00 00 00 00 00 00 00 ]
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
3643 errors : !ataport (87b86000-87b86fff)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  LARGE_4096

FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE_4096

BUCKET_ID:  MEMORY_CORRUPTION_LARGE_4096

Followup: memory_corruption
---------
Scan the system for possible virus infection.
Let us know the results.
My System SpecsSystem Spec
Reply

 please help bsod




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