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Windows 7: random BSODs error 0x000000b8/490@01010004

19 Nov 2012   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any BSOD or crash recently?


My System SpecsSystem Spec
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19 Nov 2012   #12
mvmarco

Windows 7 Home Premium x64
 
 

Apart from the one yesterday, where I had to restore the system to boot into Win, nothing new.
My System SpecsSystem Spec
19 Nov 2012   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hmm.
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
Errors are sometimes found after 8 passes.
Do this test overnight, before going to bed.
My System SpecsSystem Spec
.

19 Nov 2012   #14
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Memtest is a very good idea. I would also keep a watch on CPU temps and GPU temps. I use Core Temp for CPU temps. Asus may have a GPU utility for for GPU temps, if not use MSI's Afterburner. It is an overclocking utility, but also monitors temps. I would strongly suggest you not overclock anything on your laptop. GPUz is also a good utility. The last problem you had with the screen turning red suggests a GPU issue. I would check Asus web site to see if they have an updated driver for your card. If they do, I can give some advice for updating the driver.
My System SpecsSystem Spec
19 Nov 2012   #15
mvmarco

Windows 7 Home Premium x64
 
 

I will run the memtest later tonight and I will keep keep updates posted. I must say that I don't need to overclock my system as it's running like a champ horse anyways , so I don't have to worry about over the threshold temperatures. I am currently using CPUID Hardware Monitor to record all the temps on the computer, and so far I have the biggest max of 53 and 51 (C) on 2 of the 4 cores. The GPU' max temp is at 38(C). The laptop also has one of the best cooling systems I've seen/had, and I'm also using an additional cooling pad.

I've found an updated driver on Asus support site : V8.17.12.9697 (07/2012) from my V8.17.12.9644 (03/2012).

What would be the best method to update the GPU? I am thinking, downloading the driver and then manually choose to update the driver and then specify the location on the PC.
My System SpecsSystem Spec
19 Nov 2012   #16
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

It's good you found a new driver. GPU drivers are difficult to uninstall, and elements of 2 drivers can cause problems. The new Nvidia drivers don't uninstall the old way. What I do, is go to C:/Windows/nvidia, inside you will find a folder called display drivers, open that. It should include folders for every driver you have ever installed and will be called 306.23 for example. Delete all of those, but do not delete the display driver folder itself. Then go to control panel, uninstall programs. You will find several entries for Nvidia. There should be an entry for NVidia PhysX, 3D manager, and display driver. Uninstall all of those, BUT, UNINSTALL THE NVidia DISPLAY DRIVER LAST. Disconnect from the internet to keep Windows update from installing a generic driver. Then uninstall the display driver and reboot. Windows will install a graphics adapter when back in Windows, this is OK. Open the new Nvidia driver you have downloaded, agree to the terms and select custom install. Make sure the 'clean install' box is checked. De select everything you don't use. No one uses the HDMI driver and few people use the 3D driver and manager. Install the display driver and the PhysX driver only unless you use any of the other ones. You will be prompted to reboot, do so. Reconnect to the internet and you should be good to go. I know this sounds like a lot, but it is simple and takes less than 5 minutes. That's the way I do it and I never have trouble with drivers (so far).
My System SpecsSystem Spec
20 Nov 2012   #17
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Can I chip in with a suggestion if the others draw a blank? Not sure if its appropriate in this case, so am happy to defer to the more experienced

There have been some examples where power-cycling the system fixes BSOD's related to SSD issues - I had one myself not that long ago, and it seemed to solved the problem (the title implies a GFX problem, but that was a red herring):

http://www.sevenforums.com/crashes-d...ia-driver.html

The instructions for power-cycling can be found in this post.
My System SpecsSystem Spec
20 Nov 2012   #18
mvmarco

Windows 7 Home Premium x64
 
 

Alright, I did the nVidia graphichs driver reinstall, along with a few other drivers. Apparently there is no updated firmware for my SSD at the moment, but i'll keep an eye on it. So far I haven't experienced any BSOD's and It all seems to perform fine. I will keep up any updates, problems I may have. Thanks !
My System SpecsSystem Spec
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