Windows 7: Frequent BSOD and rebooting, memory dump?

Keep getting blue screens of death. I think I may have seen the words "memory dump" at one point during a blue screen.

Thanks in advance for any help you have to give.

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BugCheck 24 & BugCheck F4

• 1. Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
• 2. Usual causes: None. (But often related to Storage/Hard Drive.)

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• Disk Check

Test your hard drive:

• Hard Drive Diagnostic Procedure

.nfo file:

• Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Summary:

Attachment 242115
Attachment 242116

Hmm.. it may seem that there's a problem with my other drive. I tried scanning it and it couldn't complete the scan. (it froze and I had to restart.)

No antivirus?

Run these tools and delete anything they find:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Microsoft Security Essentials Download | Free Spyware Protection
• Malwarebytes - The Free version
• Good and Free system security combination.

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Daemon Tools

Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Free up the start-up, nothing except the antivirus is usually needed.

• Startup Programs - Change
• Troubleshoot Application Conflicts by Performing a Clean Startup

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• SFC /SCANNOW Command - System File Checker

Ran the anti-rootkit. Still scanning my computer, but I uninstalled Daemon Tools and have yet to come across a BSOD, so that might have been the issue. It should be done by tomorrow so I will give you an update then.

I see. Thanks for the update.

So I ran ESET and Malwarebytes each separately, and they detected some suspicious programs and cleaned them off my computer. Then I ran CMD with the sfc /scannow command and came up with this:

Can you upload the CBS log

Hmm... I can't seem to access it.

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