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Windows 7: BSOD when idling, can't remember error code

18 Nov 2012   #1
Dist

Windows 7 Home Premium 64bit
 
 
BSOD when idling, can't remember error code

I've had this computer for around 2 months now, and as far as I can tell I'm getting BSODs more and more often as time goes by. It seems to have been happening while the computer is idling after playing a video game, no specific game. As of yet, it hasn't happened while I've been at the computer, only when I'm off doing something else. If it happens again, I'll give you guys there error code.

Here's the .dmp files:

Attachment 242132


My System SpecsSystem Spec
.
18 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Code:
Probably caused by : tmcomm.sys ( tmcomm+77f5 )
Trend Micro Internet Security/ Housecall scanner

Start Menu\Programs\Trend Micro Titanium Internet Security 2012	Tommy-PC\Tommy:Start Menu\Programs\Trend Micro Titanium Internet Security 2012	Tommy-PC\Tommy
Start Menu\Programs\Trend Micro Titanium Internet Security 2012\More Tools and Help	Tommy-PC\Tommy:Start Menu\Programs\Trend Micro Titanium Internet Security 2012\More Tools and Help	Tommy-PC\Tommy
Please uninstall Trend Micro Titanium. It's known to cause BSOD-s.
I see that you are using Microsoft security essentials and having two antiviruses would cause conflicts.

Recommended antivirus program for Windows 7 based on stability compared to others:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the Start
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Run Disk Check on your hard disk for file system errors and bad sectors on it:Free up the start-up, nothing except the antivirus is usually needed.Update the Atheros AR9271 Wireless Network Adapter drivers:
Code:
2: kd> lmvm athurx
start             end                 module name
fffff880`08613000 fffff880`087f0000   athurx   T (no symbols)           
    Loaded symbol image file: athurx.sys
    Image path: \SystemRoot\system32\DRIVERS\athurx.sys
    Image name: athurx.sys
    Timestamp:        Mon Oct 11 15:10:57 2010 (4CB2D4A1)
    CheckSum:         001D77E1
    ImageSize:        001DD000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Find drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
Let us know the results.
My System SpecsSystem Spec
18 Nov 2012   #3
Dist

Windows 7 Home Premium 64bit
 
 

Thanks for the help, I'll let you know if I get a BSOD again.
My System SpecsSystem Spec
.

18 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take your time &
Let us know how it went
My System SpecsSystem Spec
05 Dec 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Have the BSOD-s occurred?
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner
My System SpecsSystem Spec
20 Dec 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any updates?
My System SpecsSystem Spec
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 BSOD when idling, can't remember error code




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