Windows 7: BSOD - Black Screen couple minutes before BSOD

OTreasaigh · 18 Nov 2012

Okay the issue I've got isn't really the Blue Screen so much as it is everything that's happening before it.

I'll be using TeamViewer and running another program be it a game or a video and sometimes nothing at all and I'll get a Black Screen, sometimes if TeamViewer closes the screen will go back to normal, only my Webcam won't work like it was and it says it's in use by another Application, I've checked and updated all drivers, and I seem to be having this issue.

Appreciate any help.

And, How do I upload the Zip Folder?

OTreasaigh · 18 Nov 2012

Here's the Folder.

OTreasaigh · 18 Nov 2012

Also, before coming here I installed BlueScreenViewer and it said that this caused the BSOD.

ntoskrnl.exe ntoskrnl.exe+253d0 fffff800`02c1b000 fffff800`03203000 0x005e8000 0x503f82be 30/08/2012 15:11:58 Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.17944 (win7sp1_gdr.120830-0333) Microsoft Corporation C:\windows\system32\ntoskrnl.exe

But, I've got no earthly idea what the hell it is or what it does or how to stop it from that info.

Edit: This might help more.

OTreasaigh · 18 Nov 2012

Bump.

OTreasaigh · 18 Nov 2012

Quote: Originally Posted by OTreasaigh

Bump.

**koolkat77** · 18 Nov 2012

You might get a reply if you stop bumping every few minutes.

The BSOD was caused by Atheros Bluetooth Driver. Click on the Start

► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; Atheros and reboot the computer. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper.

Link for later version of drivers: Driver Reference Table

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {8, 2, 1, fffff80002ca0d2c}

*** WARNING: Unable to verify timestamp for btath_rcp.sys
*** ERROR: Module load completed but symbols could not be loaded for btath_rcp.sys
Probably caused by : btath_rcp.sys ( btath_rcp+e18b )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ca0d2c, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec9100
GetUlongFromAddress: unable to read from fffff80002ec91c0
 0000000000000008 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KeWaitForSingleObject+13c
fffff800`02ca0d2c f00fba2e07      lock bts dword ptr [rsi],7

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880033e11a0 -- (.trap 0xfffff880033e11a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000000ad041 rbx=0000000000000000 rcx=0000000000000002
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ca0d2c rsp=fffff880033e1330 rbp=0000000000000000
 r8=fffff78000000008  r9=0000000000000001 r10=0000000000000000
r11=fffff80002e0ce80 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!KeWaitForSingleObject+0x13c:
fffff800`02ca0d2c f00fba2e07      lock bts dword ptr [rsi],7 ds:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c99569 to fffff80002c99fc0

STACK_TEXT:  
fffff880`033e1058 fffff800`02c99569 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`033e1060 fffff800`02c981e0 : fffff880`07a663d8 fffff8a0`02cc6c80 fffff8a0`033d24b0 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`033e11a0 fffff800`02ca0d2c : fffff880`033e1330 fffff880`033e1330 fffff880`033e1340 fffff880`033e1340 : nt!KiPageFault+0x260
fffff880`033e1330 fffff880`07b9018b : fffff8a0`02cc6c00 fffffa80`00000000 fffffa80`20796500 fffff8a0`02cc6c01 : nt!KeWaitForSingleObject+0x13c
fffff880`033e13d0 fffff8a0`02cc6c00 : fffffa80`00000000 fffffa80`20796500 fffff8a0`02cc6c01 00000000`00000000 : btath_rcp+0xe18b
fffff880`033e13d8 fffffa80`00000000 : fffffa80`20796500 fffff8a0`02cc6c01 00000000`00000000 61697462`02f8ce66 : 0xfffff8a0`02cc6c00
fffff880`033e13e0 fffffa80`20796500 : fffff8a0`02cc6c01 00000000`00000000 61697462`02f8ce66 00000000`00000000 : 0xfffffa80`00000000
fffff880`033e13e8 fffff8a0`02cc6c01 : 00000000`00000000 61697462`02f8ce66 00000000`00000000 fffff880`07b87428 : 0xfffffa80`20796500
fffff880`033e13f0 00000000`00000000 : 61697462`02f8ce66 00000000`00000000 fffff880`07b87428 fffff8a0`02cc6c50 : 0xfffff8a0`02cc6c01


STACK_COMMAND:  kb

FOLLOWUP_IP: 
btath_rcp+e18b
fffff880`07b9018b ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  btath_rcp+e18b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: btath_rcp

IMAGE_NAME:  btath_rcp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c22f871

FAILURE_BUCKET_ID:  X64_0xA_btath_rcp+e18b

BUCKET_ID:  X64_0xA_btath_rcp+e18b

Followup: MachineOwner
---------

0: kd> lmvm btath_rcp
start             end                 module name
fffff880`07b82000 fffff880`07ba6e00   btath_rcp T (no symbols)           
    Loaded symbol image file: btath_rcp.sys
    Image path: \SystemRoot\system32\DRIVERS\btath_rcp.sys
    Image name: btath_rcp.sys
    Timestamp:        Thu Jun 24 12:17:21 2010 (4C22F871)
    CheckSum:         0002C5FA
    ImageSize:        00024E00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

OTreasaigh · 19 Nov 2012

I'll try that out now, Thanks.

**koolkat77** · 19 Nov 2012

Keep us posted. Good luck.

Windows 7: BSOD - Black Screen couple minutes before BSOD

BSOD - Black Screen couple minutes before BSOD problems?