Windows 7: Bsod and freezing when downloading file, defrag is unavailable

subwoffer13 · 18 Nov 2012

1. Fresh win 7(64)
2.trying to download something from chrome - crash ( 60% chance )
3. Trying to defragment my hdd , it says my schedule service is not ON.
4. Trying to get it on with "services.msc" , it says "error 988, access to memory failed " ( not exactly the words , just don't remember I'm on my iPhone )
5.my Chrome pages fail randomly . once in a while i have page that says "ops , something went wrong"

here's the info from grabber

Arc · 19 Nov 2012

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

subwoffer13 · 19 Nov 2012

here, sorry

**x BlueRobot** · 19 Nov 2012

Quote: Originally Posted by Arc

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Archie, here's the OP's files if you couldn't open the .RAR file

**x BlueRobot** · 19 Nov 2012

Uninstall Daemon Tools Lite:

Code:

Start Menu\Programs\DAEMON Tools Lite

This program is well-known to cause BSODs in Windows 7.

Code:

SYSTEM_SERVICE_EXCEPTION (3b)

BugCheck 3B, {c0000005, fffff80002d9ab20, fffff88009558080, 0}

Probably caused by : ntkrnlmp.exe ( nt!ObDereferenceSecurityDescriptor+20 )

Code:

Usual causes:  System service, Device driver, graphics driver, memory

Memory:

RAM - Test with Memtest86+

Run Memtest86+ for least 7-8 passes, and preferrly overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Run this program to check for missing and corrupted drivers:

Driver Verifier - Enable and Disable

The drivers for your Ethernet Controller and your USB Controller are also missing; have you installed all the Important and Optional Windows Updates? Check for new updates also:

Start

> Type: Windows Update > Check For Updates (left pane)/Install Updates

subwoffer13 · 19 Nov 2012

1.i've installed the missing drivers ( it wasn't an issue , i knew about them)
2.i'll try the memory test tonight ( i have 16 GB , all of the 4 slots are in use (4X4 ) )

**x BlueRobot** · 19 Nov 2012

Have you uninstalled Daemon Tools Lite?

subwoffer13 · 21 Nov 2012

yeah , just uninstalled deamon , updated my windows , and installed avg 2013 . seems fine , no crashes since then !
but what should i do if i need daemon tools? i've downloaded the trial version of daemon tools but its gonna end in 20 days , and the free version is the reason for bsod ... ( i can download cracked ver of full DT but i just dont need it )
any suggestions?

and thanks for everything up to now .

**x BlueRobot** · 22 Nov 2012

Your welcome, and Windows has it's own built-in versions for much of the features that Daemon Tools provides:

Windows 7: Bsod and freezing when downloading file, defrag is unavailable

Bsod and freezing when downloading file, defrag is unavailable problems?