| Windows 7: Random BsoD no matter what I do. |
19 Nov 2012
|
#1 | | Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) Mars Hill, NC |
Random BsoD no matter what I do. Later on today I will post my dump files if my computer still has it, but my laptop will get random BsoDs.
Arc could you please watch this thread, or someone who is good at reading the dump files to isolate the BsoD. I am planning on giving this laptop to my mother in a few weeks, and would like to have this issue resolved before then.
I am at work now, so I can not post the files, will create the zip when I get home and upload it for you, I will attach it to the original post here.
I have done a clean install, virus scan both malwarebytes and Microsoft security essentials, updated drivers, and checked heat levels on CPU and GPU.
Everything came back negative or all up to date, and SFC came back with no issues either. I haven't used memtest86 or any HDD diagnostics tools yet though.
*EDIT* The computer in my specs is the one I am referring to. File attached.
Last edited by tlarseth; 19 Nov 2012 at 09:23 PM..
Reason: Added extra information
| My System Specs |
| System Manufacturer/Model Number HP C2N70UA#ABA Laptop OS Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) CPU AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4 Memory 8GB DDR3 Graphics Card AMD Radeon HD 7660G Sound Card Altec Lansing with SRS Premium Sound Monitor(s) Displays 17" Laptop HD Display (720p) Screen Resolution 1600*900 Keyboard Island Style Mouse Logitech 625 Wireless Cooling HP Cool Sense Hard Drives 750GB (5400 RPM), with smart protect
Western Digital 1TB Passport Internet Speed 30MBps |
19 Nov 2012
|
#2 | | Windows 7 Home Premium 64 Bit SP 1 |
OK mate I am we are here | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
19 Nov 2012
|
#3 | | Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64 East Midlands |
I've had this thread subscribed | My System Specs | | Computer type Laptop System Manufacturer/Model Number HP Pavilion dm1 Notebook PC OS Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64 CPU AMD E-450 APU (64-Bit) @ 1.65GHz Dual-Core Motherboard HP 3387 36.0A (Socket FT1) Memory 4GB DDR3 @ 676MHz Graphics Card AMD Radeon HD 6320 Graphics Sound Card Beats Audio - IDT High Definition Audio CODEC Monitor(s) Displays LCD HP Monitor Screen Resolution 1366 x 768 @ 60Hz Keyboard Standard PS/2 Keyboard Mouse Synaptics TouchPad V 7.5/Logitech USB Wireless PSU Microsoft Composite Battery - ACPI Case HP Cooling HP Cool Sense Hard Drives 500GB - SATA Hitachi HTS547550A9E384 Internet Speed 24.0 Mbps Antivirus Microsoft Security Essentials Browser Opera Other Info NIC - Broadcom 4313GN 802.11b/g/n Wi-Fi Adapter
Belkin Black Laptop Cooling Stand |
19 Nov 2012
|
#4 | | Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) Mars Hill, NC |
I am creating the zip file now, should be finished here soon, but the Diagnostics Tool gives me an error, is this normal? | My System Specs | | System Manufacturer/Model Number HP C2N70UA#ABA Laptop OS Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) CPU AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4 Memory 8GB DDR3 Graphics Card AMD Radeon HD 7660G Sound Card Altec Lansing with SRS Premium Sound Monitor(s) Displays 17" Laptop HD Display (720p) Screen Resolution 1600*900 Keyboard Island Style Mouse Logitech 625 Wireless Cooling HP Cool Sense Hard Drives 750GB (5400 RPM), with smart protect
Western Digital 1TB Passport Internet Speed 30MBps |
19 Nov 2012
|
#5 | | Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) Mars Hill, NC |
Okay, I posted it up, unfortunately, for some odd reason there is no DMP file, I have my computer set to save them, but apparently it isn't saving them.
*EDIT* The DMP files aren't there, but I do have the rest in the zip file, if that helps any.
Last edited by tlarseth; 20 Nov 2012 at 05:26 AM..
| My System Specs | | System Manufacturer/Model Number HP C2N70UA#ABA Laptop OS Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) CPU AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4 Memory 8GB DDR3 Graphics Card AMD Radeon HD 7660G Sound Card Altec Lansing with SRS Premium Sound Monitor(s) Displays 17" Laptop HD Display (720p) Screen Resolution 1600*900 Keyboard Island Style Mouse Logitech 625 Wireless Cooling HP Cool Sense Hard Drives 750GB (5400 RPM), with smart protect
Western Digital 1TB Passport Internet Speed 30MBps |
20 Nov 2012
|
#6 | | Windows 7 Home Premium 64 Bit SP 1 |
Mate something may be suggested based on the other files, but a .dmp gives a closest look. Dump Files - Configure Windows to Create on BSOD
Follow it manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump.
Upload it next time? | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
20 Nov 2012
|
#7 | | Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) Mars Hill, NC |
My computer is set to create a mini dump, but there was no file there when diagnostics tried to grab it, and when I manually went there, there was no dump file. | My System Specs | | System Manufacturer/Model Number HP C2N70UA#ABA Laptop OS Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) CPU AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4 Memory 8GB DDR3 Graphics Card AMD Radeon HD 7660G Sound Card Altec Lansing with SRS Premium Sound Monitor(s) Displays 17" Laptop HD Display (720p) Screen Resolution 1600*900 Keyboard Island Style Mouse Logitech 625 Wireless Cooling HP Cool Sense Hard Drives 750GB (5400 RPM), with smart protect
Western Digital 1TB Passport Internet Speed 30MBps |
20 Nov 2012
|
#8 | | Windows 7 Home Premium 64 Bit SP 1 |
May be those are cleaned up?
Wait for the next crash, hopefully there will be one saved. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
20 Nov 2012
|
#9 | | Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) Mars Hill, NC |

Quote: Originally Posted by Arc May be those are cleaned up?
Wait for the next crash, hopefully there will be one saved. They might be, I haven't used this computer in a few weeks, but the wife has for Netflix. I had to turn down the CPU usage through the advanced power options menu to run no more than 75% to keep from Blue Screening.
I will bump this topic once another BsoD happens, and a minidump is created. I am going to revert back to this laptop for a while until that happens, hopefully some of the things I did fixed it already.
*EDIT* So far no BsoD, and I ran the crap out of this computer, I ran the RAM and HDD test from BIOS, as Memtest86+ created USB image won't boot at all, my computer just skips it, I used a drive I have a pocket version of XP on for use when on the road and I need XP for something, so I know it isn't my flash drive, plus it works on my Dell.
Also Toshiba Hard Drives have literally no support unless it is SSD, and their utility won't let you select your HDD, it will show it but that is as far as you get.
There were no errors on either one.
Last edited by tlarseth; 20 Nov 2012 at 10:14 AM..
| My System Specs | | System Manufacturer/Model Number HP C2N70UA#ABA Laptop OS Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) CPU AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4 Memory 8GB DDR3 Graphics Card AMD Radeon HD 7660G Sound Card Altec Lansing with SRS Premium Sound Monitor(s) Displays 17" Laptop HD Display (720p) Screen Resolution 1600*900 Keyboard Island Style Mouse Logitech 625 Wireless Cooling HP Cool Sense Hard Drives 750GB (5400 RPM), with smart protect
Western Digital 1TB Passport Internet Speed 30MBps Random BsoD no matter what I do. problems? All times are GMT -5. The time now is 08:43 PM. | |