Windows 7: Random crashes 0x000000d1

carthwright · 19 Nov 2012

New pc built about 4 weeks ago, crashes randomly on pretty much everything; I can play games for a few hours it crashes, sometime i am just browsing the web it crashes. This is the first blue screen I have had for a long while. I hope someone can glean more info from the zip file.

**Arc** · 19 Nov 2012

Hello Cathwright!
It is crashed by audio driver.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {2, b, 1, fffff8801100447e}

Probably caused by : HDAudBus.sys ( HDAudBus!HdaController::Isr+55e )

Followup: MachineOwner
---------

But the listed cause cannot be the real cause. So what I am getting here is Realtek High Definition Audio Function Driver, which is somehow old.

Code:

lmvm rtkvhd64
start             end                 module name
fffff880`058ed000 fffff880`05bbd680   RTKVHD64   (deferred)             
    Image path: \SystemRoot\system32\drivers\RTKVHD64.sys
    Image name: RTKVHD64.sys
    Timestamp:        Tue Oct 18 17:18:20 2011 (4E9D6784)
    CheckSum:         002D3751
    ImageSize:        002D0680
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Search for updates in Realtek.

Let us know the results.

carthwright · 19 Nov 2012

Okay, I am now downloading latest audio drivers from my mother board manufacturer, wil this suffice?

**Arc** · 20 Nov 2012

Apparently. Let us know th results.

Windows 7: Random crashes 0x000000d1

Random crashes 0x000000d1 problems?