Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when using uTorrent


20 Nov 2012   #1

Windows 7 Ultimate x64
 
 
BSOD when using uTorrent

Hi All,

I have a issue with my laptop, recently when using uTorrent (even if not downloading), my machine joyfully crashes with blue screen.
I was trying to figure out this by myself and I'm almost sure that issue is related with wifi card, but even if I install latest drivers suggested by Slim Drivers(not sure can I trust but I thought is worth to try) it still crashing.
Any tips welcome

Regards,
Daniel

My System SpecsSystem Spec
.

20 Nov 2012   #2

Windows 8.1 Pro x64
 
 

Your dumps point to NETIO.sys, a core networking component that is often blamed as a cause whenever problematic firewall/internet security software are installed. Such examples are ZoneAlarm and AVG.

I would recommend removing TrueCrypt for the time being, one of it's drivers was involved in a crash.
Update your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC: Realtek
Update your HP Quick Launch buttons driver and your graphics drivers, ensure that you're using a Windows 7-compatible version
HP Support & Drivers | United States
My System SpecsSystem Spec
20 Nov 2012   #3

Windows 7 Ultimate x64
 
 

Hi yowanvista,
Thanks for reply. I'm unable to remove a True Crypt, as I have encrypted whole disk by this software, need to type password when booting. About the rest of suggestions I'll do that, and let you know the outcome.
Thanks,
Daniel
My System SpecsSystem Spec
.


20 Nov 2012   #4

Windows 7 Professional 64-bit
 
 

Never had that problem before, even on my old pc with Intel Pentium III Xeon :3
My System SpecsSystem Spec
20 Nov 2012   #5

Windows 7 Ultimate x64
 
 

Hi,
I'm afraid that installing latest Ethernet card drivers and HP Quick Launch buttons driver does not help, just experienced another BSOD, and yet is related to the NETIO.sys
Attaching another dump logs
Any tips welcome
My System SpecsSystem Spec
20 Nov 2012   #6

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Daniel0s80 View Post
Hi,
I'm afraid that installing latest Ethernet card drivers and HP Quick Launch buttons driver does not help, just experienced another BSOD, and yet is related to the NETIO.sys
Attaching another dump logs
Any tips welcome
I'll recommend removing any Comodo software from your system, its firewall component may be involved.
My System SpecsSystem Spec
21 Nov 2012   #7

Windows 7 Ultimate x64
 
 

Get rid of Comodo last night as suggested , today managed to use uTorrent for a 2-3h max and again BSOD
My System SpecsSystem Spec
22 Nov 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Comodo is still there, as I am seeing.
Code:
Start Menu\Programs\COMODO
Start Menu\Programs\COMODO\GeekBuddy
Moreover, there is Broadcom 802.11g Network Adapter
Code:
ffff880`033d18e8  fffff880`05ae94ecUnable to load image \SystemRoot\system32\DRIVERS\bcmwl664.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
 bcmwl664+0x2a4ec
Which you may try to update.
Code:
lmvm bcmwl664
start             end                 module name
fffff880`05abf000 fffff880`05f49000   bcmwl664 T (no symbols)           
    Loaded symbol image file: bcmwl664.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
    Image name: bcmwl664.sys
    Timestamp:        Fri Mar 09 16:45:31 2012 (4F59E653)
    CheckSum:         0048A270
    ImageSize:        0048A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Search for updates in Downloads | Broadcom.

Let us know the results. We may take some further steps depending on your feedback.
My System SpecsSystem Spec
22 Nov 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

My System SpecsSystem Spec
24 Nov 2012   #10

Windows 7 Ultimate x64
 
 

It looks like it works now. So far so good.
Yes I uninstall geek buddy which was left over a comodo, and yes I make sure i no longer exist in start menu
About Broadcom driver, it was not so easy, link provided does not contained upgrade for my Broadcom dev id, nevertheless managed to find alternative source.
I'll keep testing for a week and will mark as solved after that.
Thanks for the effort.
My System SpecsSystem Spec
Reply

 BSOD when using uTorrent




Thread Tools



Similar help and support threads for2: BSOD when using uTorrent
Thread Forum
BSOD using uTorrent BSOD Help and Support
BSOD While using utorrent BSOD Help and Support
BSOD after using utorrent! Please help! BSOD Help and Support
BSOD when I run uTorrent, help please. BSOD Help and Support
BSOD using uTorrent BSOD Help and Support
BSOD...with utorrent? BSOD Help and Support
uTorrent and BSOD Software

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:33 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33