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Windows 7: Windows Explorer Crashes

25 Nov 2012   #111
Commodore Pet

Windows 7 Home Premium 64 bit SP1
 
 

What anti-virus software are you running? I just had the same problem with Windows Explorer crashing when I tried to do anything with flash drives. It ended up being Bitdefender 2013. I removed it and no more crashes.


My System SpecsSystem Spec
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25 Nov 2012   #112
BarryBruce1975

Windows 7 Home Premium 64 bit
 
 

That wouldn't explain my wife's profile being ok and not crashing
My System SpecsSystem Spec
26 Nov 2012   #113
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by BarryBruce1975 View Post
Hi all,

Well I thought I'd check my wife's profile (should have done this earlier). I don't seem to be able to replicate the same problem. I have accessed windows explorer and went in and out of files and folders, this would crash it on my profile, but on hers it seems okay.

So, what does this mean?
So it's an user related problem? Most likely related to "contents" in My Documents. We told you before to test that! Clean install isn't necessary
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26 Nov 2012   #114
BarryBruce1975

Windows 7 Home Premium 64 bit
 
 

How can I check this when every time I open my documents it crashes
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26 Nov 2012   #115
BarryBruce1975

Windows 7 Home Premium 64 bit
 
 

Sorry if you find my inexperience frustrating........ Hence why I am looking for advice on how to go about finding a solution.
My System SpecsSystem Spec
26 Nov 2012   #116
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

The only problem is with "My documents"? And only of your account as for as you know?
  1. In windows explorer goto c:\users\<your name>
  2. Now you see "My Documents". Right click on it and click "Copy"
  3. Right click on Desktop and click "Paste".
Now you have a copy on your desktop. Same problem there?
My System SpecsSystem Spec
26 Nov 2012   #117
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Als try again
Code:
sfc/scannow
No problems anymore because of repair install?
My System SpecsSystem Spec
26 Nov 2012   #118
BarryBruce1975

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
The only problem is with "My documents"? And only of your account as for as you know?
  1. In windows explorer goto c:\users\<your name>
  2. Now you see "My Documents". Right click on it and click "Copy"
  3. Right click on Desktop and click "Paste".
Now you have a copy on your desktop. Same problem there?
SFC found no problems, just as expected.

I copied over My Docs to desktop and the same thing happened......

So, where do we go from here?

Thanks
My System SpecsSystem Spec
26 Nov 2012   #119
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by BarryBruce1975 View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
The only problem is with "My documents"? And only of your account as for as you know?
  1. In windows explorer goto c:\users\<your name>
  2. Now you see "My Documents". Right click on it and click "Copy"
  3. Right click on Desktop and click "Paste".
Now you have a copy on your desktop. Same problem there?
SFC found no problems, just as expected.

I copied over My Docs to desktop and the same thing happened......

So, where do we go from here?

Thanks
If you open My Docs... problem is there immediately?
Now cut (so not copy) My documents from desktop and paste in C:\
Same problem? If so... logon under another account and try to open C:\My documents. Problems?
My System SpecsSystem Spec
26 Nov 2012   #120
BarryBruce1975

Windows 7 Home Premium 64 bit
 
 

The problem isnt there immediately i.e. on the first action, it may take a couple of 'actions' before the problem appears. There doesnt seem to be a particular folder or file type which causes it.

I cut the folder into c:\ and the problem happened there too(under my profile).

I then accessed the file via my wifes profile but couldn't replicate the crash.
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