New
#121
So C:\my documents has the same problem.. but not in your wifes profile. "There doesnt seem to be a particular folder or file type which causes it.""=> Very unlikely... there must be some file/folder causing it!
Open c:\my documents ... what files do you see (not the folders)? Open a WORD file there, and EXCEL file, mp3 file etc if located there. All in root of c:\my documents. Problems?
Now open a subfolder. Do the same.
Most likely it's a video like MOV, DIVX, WMV, AVI that's causing problems.
How many files (no folders) are in c:\my documents?