Windows Explorer Crashes

Kaktussoft said:

So C:\my documents has the same problem.. but not in your wifes profile. "There doesnt seem to be a particular folder or file type which causes it.""=> Very unlikely... there must be some file/folder causing it!

Open c:\my documents ... what files do you see (not the folders)? Open a WORD file there, and EXCEL file, mp3 file etc if located there. All in root of c:\my documents. Problems?

Now open a subfolder. Do the same.

Most likely it's a video like MOV, DIVX, WMV, AVI that's causing problems.

How many files (no folders) are in c:\my documents?

Ok - I understand what you are thinking but that is simply not the case. I just opened c:\My Documents and it crashed immediately.

My 2nd attempt, I looked in a folder which contained only JPEGs - it was fine.

Then I looked in a folder which happened to be empty and explorer crashed.

I restarted...........

Went back into C:\ My Docs - looked in a folder which contained both word and pdf docs, and it crashed.

Restarted...........

Went back into C:\my docs - looked in the same folder which previously crashed - it was OK. Opened some word docs and PDFs - no problems.

Went back into C:\my docs and explorer crashed immediately.

Driving me and doesnt seem to follow any particular trait. No specific folder, no specific file type........

Like you, I would have thought a particular file type or folder was causing this issue but this doesnt seem to be the case.

Kaktussoft said:

So C:\my documents has the same problem.. but not in your wifes profile. "There doesnt seem to be a particular folder or file type which causes it.""=> Very unlikely... there must be some file/folder causing it!

Open c:\my documents ... what files do you see (not the folders)? Open a WORD file there, and EXCEL file, mp3 file etc if located there. All in root of c:\my documents. Problems?

Now open a subfolder. Do the same.

Most likely it's a video like MOV, DIVX, WMV, AVI that's causing problems.

How many files (no folders) are in c:\my documents?

I have 54 folder with 369 files in total.

I have JPEGs, excel, PDF, word, text docs, mp3, powerpoint

I just accessed My computer\C:drive and it crashed immediately..............didn't even get as far as accessing my documents folder!

This has just happened twice..........click windows explorer on my tool bar at the bottom of the screen, click C drive and explorer crashes immediately

It was just a problem with my Docs!!!!!!!!!!!!!!!!

That was the first time it had crashed like that.

Hi Kaktussoft,

Sorry, I have been away with work so not had the opportunity to spend any time trying to fix this issue.

I have a back up of all my profile docs (and my wifes). If I delete my user profile and create a new one can I just restore those docs to my new profile?