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Windows 7: BSOD Worker thread returned at bad IRQL


20 Nov 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD Worker thread returned at bad IRQL

Hey guys.

So yeah, I got a BSOD called: WORKER_THREAD_RETURNED_AT_BAD_IRQL

I've had this BSOD atleast 10 times in the last month or so, and I think it started when I installed CCleaner and left the checkbox of delete bad registry keys on. (not sure how it's called, but it delete registry items without a value, I guess)
I've used this program regularly on my old computers and it did his job without any problems.

Extra info:
Laptop is almost 1 year old
DELL XPS L702X
Windows 7 Home Premium 64bit
Version 6.1.7601 Service Pack 1 Build 7601

Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 MHz, 4 cores, 8 logical processors
8 GB of RAM

rest of info will be available in the .NFO file

NOTE: Most of the files are in Dutch, so I hope this won't be a problem. If so, I'll try and solve my problem on a Dutch support site.


Thanks in advance!

Triforce228


My System SpecsSystem Spec
.

20 Nov 2012   #2

Windows 7 Home Premium 64bit
 
 

Now I ran the verifier.exe which I found in another post which had a similar problem to mine and immediatly after rebooting I got a BSOD, a different one.

I don't know if this is a good sign or not.

I'll add the dumpfile to this post after I stopped the verifier.exe and rebooted my computer (I'm in safe mode atm)
My System SpecsSystem Spec
20 Nov 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

How does the computer work in safe mode?
My System SpecsSystem Spec
.


20 Nov 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

The .nfo file is corrupted.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
My System SpecsSystem Spec
20 Nov 2012   #5

Windows 7 Home Premium 64bit
 
 

It works normally, but haven't been longer than 1 hour at a time in safemode, so I can't be sure if it's BSOD free.

I did have another WORKER_THREAD_RETURNED_AT_BAD_IRQL BSOD right after I logged in on this site.


The attachments will be a new zip from your Sevenforums Diagnostic tool and a picture of the BSOD which occured during boot after using verifier.exe (BSOD caused by sys-file from Daemon tools, which is odd, because it's active all the time, as a virtual BluRay Drive)
My System SpecsSystem Spec
20 Nov 2012   #6

Windows 7 Home Premium 64bit
 
 

My .NFO are allways corrupted when I do it like you said:

Quote:
Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Anyway, I'll upload a txt file of my msinfo32.NFO
My System SpecsSystem Spec
20 Nov 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

That's very difficult to read

Anyway, can you tell me what antivirus you're using currently? or any multiple antiviruses?

Free up the start-up, nothing except the antivirus is usually needed.Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow

Full tutorial here:
My System SpecsSystem Spec
20 Nov 2012   #8

Windows 7 Home Premium 64bit
 
 

I use the pre-installed MCAfee security center (which I think is horrifying) I still have a couple of months of paid protection. Windows security essentials is also installed, and I frequently use Malwarebytes to scan my computer, but it has no realtime-virus protection, so it's only active when I run the program myself.

Yeah, the msinfo32 file is hard to read because it's in Dutch, as I stated in my original post. Sorry about that I wish I could let it compile in English.

I've done everything you asked me and SFC/scannow couldn't repair 1 thing: autochk.exe. I don't think this could be the origin of my BSOD, or is it?
Anyways, I'll attach the sfcdetails.txt to this message.
My System SpecsSystem Spec
20 Nov 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please remove McAfee, it's a frequent cause to blue screens. Run SFC scan few more times see if it's able to repair the file. (Reboot every after it scans)
MSE and MBAM are a good combination. Although you can run the following tools from time to time:
Remove any sort of system optimizers or registry cleaners if you have them. (CCleaner is an exception).

Upload a screenshot of your hard disk using crystal disk info:
Run Disk Check on your hard disk for file system errors and bad sectors on it:
I will be away for the next few hours. (Different time zones)
My System SpecsSystem Spec
21 Nov 2012   #10

Windows 7 Home Premium 64bit
 
 

I didn't have time today to remove McAfee or run the Disk Check, but I did make a screen shot of hard disk drive, atleast I think I did it right.
The C drive is where my Windows installation is on.

Was I supposed to hide my serial numbers?
My System SpecsSystem Spec
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 BSOD Worker thread returned at bad IRQL




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