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Windows 7: BSOD Driver power State Failure

23 Nov 2012   #11
noddy90

Windows 7 Home Premium
 
 

the laptop is not overheating......... and I did restore the power options to default, but the same result, the laptop screen goes off and can't get it back until I restart it by pressing the power button


My System SpecsSystem Spec
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23 Nov 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Check if enabling or disabling USB selective suspense helps:
My System SpecsSystem Spec
24 Nov 2012   #13
noddy90

Windows 7 Home Premium
 
 

hi.........tried enabling and disabling of USB too..............but its still status quo..........
My System SpecsSystem Spec
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25 Nov 2012   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK.

Upload a fresh nfo file.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Also upload a screenshot of all power settings.
My System SpecsSystem Spec
25 Nov 2012   #15
noddy90

Windows 7 Home Premium
 
 

ok.....attached as asked...... let me know if this will suffice.........
My System SpecsSystem Spec
25 Nov 2012   #16
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK. You might want to see if there are any updates from the Dell software you have. The picture seems to look okay.

Is the battery fully charged while putting to sleep?
My System SpecsSystem Spec
25 Nov 2012   #17
noddy90

Windows 7 Home Premium
 
 

I'll see if there are any updates from dell....

the laptop is behaving in a funny manner, when on battery or on power the hard disk does not shut down and hence even if the lid is shut the laptop is supposed to hibernate, which it does not do and its on till the time battery discharges completely............ and when its on,power plugged in it will still not hibernate and when I open the lid the screen is off and it will not restart unless the shutdown button is pressed...........
My System SpecsSystem Spec
25 Nov 2012   #18
noddy90

Windows 7 Home Premium
 
 

well I uploaded the drivers from dell and there was only one thing to be upgraded and it was BIOS upgrade from ver A09 to A11 and its not helped in solving the problem at all...........
My System SpecsSystem Spec
25 Nov 2012   #19
gregrocker

 

How long has it been since you had a Clean Reinstall - Factory OEM Windows 7?

If never then you're running on an inherently corrupt factory preinstall that lards sponsored bloatware and useless duplicate utilties onto the OS, throttling it from its native instantaneous state.

I would strongly consider the reinstall, or at least Clean Up Factory Bloatware.

Have you run the Dell Diagnostics lately? I'd try running it now by tapping the F12 key at boot to boot it to run.
My System SpecsSystem Spec
26 Nov 2012   #20
noddy90

Windows 7 Home Premium
 
 

thnx............ I'll try all that is suggested
My System SpecsSystem Spec
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 BSOD Driver power State Failure




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