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Windows 7: I have been getting random BSOD's

24 Nov 2012   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Blue Screen of Death (BSOD) Posting Instructions generates more files than a dump.

STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes:
Device driver, memory, kernel (source: Carrona.org)

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

Let us know the results, with the subsequent crash dumps, if any.


My System SpecsSystem Spec
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24 Nov 2012   #12
Zoidbort

Win7 Pro
 
 

Verifier enabled again...reboot, BSOD hidsys again

Attached...will run memtest all day as I have to head to Vancouver for the day.
My System SpecsSystem Spec
24 Nov 2012   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {23b, fffff88006fb1710, fffff9801a172cf0, 0}

Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+0 )

Followup: MachineOwner
---------
Check your USB ports as directed.
For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.
My System SpecsSystem Spec
.

24 Nov 2012   #14
Zoidbort

Win7 Pro
 
 

Cheers mate but did that already as you previously stated above....happened again so unless the new drivers are the issue I am not so sure that is the root if the problem?
Unless it is a peripheral that I have plugged in?
What do you think?
My System SpecsSystem Spec
24 Nov 2012   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I think it is any USB device that is causing the problem.

upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
25 Nov 2012   #16
Zoidbort

Win7 Pro
 
 

Ran Memtest for 17 hours yesterday, no errors.

NFO attached.
My System SpecsSystem Spec
25 Nov 2012   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You have a lot of USB devices ... LAN card, KeyBoard, Mouse, Hard Disc, LifeCam Cinema ....

Too hard to determine which of them is causing the issue.

Anyway, update the LAN card driver, from Ralink-A MEDIATEK COMPANY. See what is the situation then?
My System SpecsSystem Spec
25 Nov 2012   #18
Zoidbort

Win7 Pro
 
 

Don't think I have anything Ralink made on my PC.
LAN is Realtek Gigabit but I am updating it now.
My System SpecsSystem Spec
26 Nov 2012   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, I cannot verify it physically, just said it based on the msinfo data, compared with driver referrence table, carrona.org. If it differs from the physical verification, you know your hardware, adjust instructions accordingly.
My System SpecsSystem Spec
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 I have been getting random BSOD's




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