Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD after Windows Update

22 Nov 2012   #1
Ayubjon

Windows 7 Enterprise 32bit
 
 
BSOD after Windows Update

Two days ago I deployed WSUS server. On my network all computers are updated now and no problems are occurred. Except one laptop. It will show BSOD 5 or 6 times during the day, and restart. Attached is the last dump.

Any help will be highly appreciated. Thank you.


My System SpecsSystem Spec
.
22 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is caused by Norton/Symantec Event Library.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, 8b1054a0, 8b10560c, 8345fe10}

*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------
Uninstall Norton and all Symentec products using Norton Removal tool.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Also, do some disc check.
  1. Update your SSD's Firmware (skip it, if it is not a SSD)
  2. Reseat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Let us know the results.
My System SpecsSystem Spec
Reply

 BSOD after Windows Update




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD on Windows Update; BSOD when playing games
NOTE: DM log collector seem to be getting stuck when collecting msinfo32.nfo, so the attached file can be incomplete. Please let me know if it can take longer than 10 minutes to collect this data so i will run the program again. BSOD #1: It started at around January 15th - basically when i shoot...
BSOD Help and Support
BSOD from Windows Update
So far, I have little more than an operating system with no actual software installed. I have wanted to do some updates to my installation, but on several occasions, I have been stopped by a BSOD. Sometimes it is not on the screen long enough to construe the error. Also, I have been shown the...
Windows Updates & Activation
Windows Error and BSOD - Windows Update installed on wrong drive (?)
Hello, my computer has been dead for the last few days so to speak. For two days ago I turned on my computer - it started up just like any other day. I saw the Desktop and bang, blue screen of death. This has not happened since I installed Windows on my new SSD Harddisk (I'm running with two...
BSOD Help and Support
BSOD since windows update?
Hi, I have suffered multiple BSOD for the last three days, seems to tie in with last lot of Windows updates. I include the errors from Blue Screen View which show for every instance. I have updated my graphics driver but this makes no difference. dxgkrnl.sys dxgkrnl.sys+5d000...
BSOD Help and Support
BSOD during Windows update?
Was installing the "important" updates, and got a BSOD. .dmp file is attached.
BSOD Help and Support
BSOD after Windows update
Hello, I did a windows update last night and since then I have been unable to load my Windows 7 Professional OS. The computer is stuck in a continuous reboot cycle. I see the initial Windows splash prior to it automatically rebooting. I tried to boot into safe mode and the behavior was the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:57.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App