| Windows 7: BSOD after I swapped working drive to new PC |
22 Nov 2012
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#1 | | |
BSOD after I swapped working drive to new PC Greetings! Please feel free to let me know if this post belongs elsewhere, or if I have left anything out.  I've been scouring the internet for a solution to my trouble for some time now, and have found a lot of useful information here, but none quite relevant to my specific problem. I'll try and make this short and sweet, whilst posting as much relevant info as I can here. My dilemma is this....I have an Intel dual-core CPU running Windows 7 Pro x64, and it runs great. chkdsk /r revealed 0 issues with the drive. I recently acquired a Core i3 machine, and want to drop my drive into it. Past experience tells me I should have 0 problems doing this, so long as I keep the hardware similar and CPU vendor the same. Both machines are Lenovo with Intel processors. When I plug my drive into the new i3 box, it loads the Windows splash screen and BSOD with "unmountable boot volume". Easy enough, I'll boot it off USB-SATA adapter, and bypass the SATA on the motherboard (no RAID on either PC) and let Windows detect all the hardware on the new PC first. Same result doing that too. OK, so I'll try booting off USB-SATA adapter on my original WORKING machine, but got the same result. I've tried the startup repair disc to no avail. It's like my drive will only boot off the onboard SATA on my working machine, and it IS a basic disc, not dynamic. Just for kicks, I cloned the drive onto a WD 250GB Blue, but get the same results anyway I cut it. At this point it looks like a fresh install on the new PC is my only option, but because I have so much activated software and time-consuming configurations, that is a last resort. So, is there anyone out there that has seen this and maybe has some insight? Many thanks in advance!!! | My System Specs |
| System Manufacturer/Model Number Lenovo 7522-D6U (ThinkCenter A58) OS 7 Pro x64 (SP1) CPU E5200 2.5Ghz Motherboard Intel Memory 4GB Graphics Card Intel Sound Card Realtek Monitor(s) Displays 17" Viewsonic Screen Resolution 1280x1024 @ 32-bit Keyboard Lenovo USB Mouse MS Explorer Mouse PSU OE Case OE Cooling OE Hard Drives Int WD 1 TB Black | Ext USB3 RAID 4x2TB WD Red (Startech RAID Enclosure) | Ext USB2 2TB WD Green Internet Speed 100Mbps U/D - ATT&T Metro-E |
22 Nov 2012
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#2 | | Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64 East Midlands |
Follow these steps to upload the dumps and other helpful files: | My System Specs | | Computer type Laptop System Manufacturer/Model Number HP Pavilion dm1 Notebook PC OS Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64 CPU AMD E-450 APU (64-Bit) @ 1.65GHz Dual-Core Motherboard HP 3387 36.0A (Socket FT1) Memory 4GB DDR3 @ 676MHz Graphics Card AMD Radeon HD 6320 Graphics Sound Card Beats Audio - IDT High Definition Audio CODEC Monitor(s) Displays LCD HP Monitor Screen Resolution 1366 x 768 @ 60Hz Keyboard Standard PS/2 Keyboard Mouse Synaptics TouchPad V 7.5/Logitech USB Wireless PSU Microsoft Composite Battery - ACPI Case HP Cooling HP Cool Sense Hard Drives 500GB - SATA Hitachi HTS547550A9E384 Internet Speed 24.0 Mbps Antivirus Microsoft Security Essentials Browser Opera 12.15; Firefox 21 Other Info NIC - Broadcom 4313GN 802.11b/g/n Wi-Fi Adapter
Belkin Black Laptop Cooling Stand |
22 Nov 2012
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#3 | | |
Thanks! I'll be sure to post those as soon as I get back to that PC. | My System Specs | | System Manufacturer/Model Number Lenovo 7522-D6U (ThinkCenter A58) OS 7 Pro x64 (SP1) CPU E5200 2.5Ghz Motherboard Intel Memory 4GB Graphics Card Intel Sound Card Realtek Monitor(s) Displays 17" Viewsonic Screen Resolution 1280x1024 @ 32-bit Keyboard Lenovo USB Mouse MS Explorer Mouse PSU OE Case OE Cooling OE Hard Drives Int WD 1 TB Black | Ext USB3 RAID 4x2TB WD Red (Startech RAID Enclosure) | Ext USB2 2TB WD Green Internet Speed 100Mbps U/D - ATT&T Metro-E |
22 Nov 2012
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#4 | | |
OK, so here's everything. Hopefully there's something good in here.
**EDIT**
So, i feel rather lame for totally forgetting to do this before posting. I placed the drive in the new PC, and selected no reboot on error, and here's what I got.
0x7b (97e8, 0034, 0x0, 0x0)
Seems like that indicates something possibly with the driver or SATA controller, but would that also explain it not booting from a USB-SATA adapter as well? All drivers are up to date on my Windows 7 install, so I'm still stuck, although with a different issue.
Last edited by caldridge; 22 Nov 2012 at 07:18 PM..
| My System Specs | | System Manufacturer/Model Number Lenovo 7522-D6U (ThinkCenter A58) OS 7 Pro x64 (SP1) CPU E5200 2.5Ghz Motherboard Intel Memory 4GB Graphics Card Intel Sound Card Realtek Monitor(s) Displays 17" Viewsonic Screen Resolution 1280x1024 @ 32-bit Keyboard Lenovo USB Mouse MS Explorer Mouse PSU OE Case OE Cooling OE Hard Drives Int WD 1 TB Black | Ext USB3 RAID 4x2TB WD Red (Startech RAID Enclosure) | Ext USB2 2TB WD Green Internet Speed 100Mbps U/D - ATT&T Metro-E |
23 Nov 2012
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#5 | | Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64 East Midlands |
Code: SYSTEM_SERVICE_EXCEPTION (3b)
BugCheck 3B, {c0000005, fffff80002cd90c5, fffff8800a449a20, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 ) Code: Usual causes: System service, Device driver, graphics driver, memory Is the drive detected in the BIOS? Have you checked that correct controller settings are set in the BIOS for the drive? Update BIOS: Code: LENOVO 5HKT45AUS, 10/22/2009 Check for any BIOS updates (if possible) for your motherboard, you will need to visit the manufacturer's website. Update Intel(R) G41 Express Chipset: Code: c:\windows\system32\drivers\igdkmd64.sys 2/11/2011 6:16 PM The chipset driver seems to be a little old, update this driver too, if possible.
Perform a full scan with:  Remember to install the free version of Malwarebytes not the free trail; untick the box during installation.
Perform some hard-drive diagnosis procedures on the drive:
Take a screen shot from the output of the Crystal Disk Info Summary: | My System Specs | | Computer type Laptop System Manufacturer/Model Number HP Pavilion dm1 Notebook PC OS Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64 CPU AMD E-450 APU (64-Bit) @ 1.65GHz Dual-Core Motherboard HP 3387 36.0A (Socket FT1) Memory 4GB DDR3 @ 676MHz Graphics Card AMD Radeon HD 6320 Graphics Sound Card Beats Audio - IDT High Definition Audio CODEC Monitor(s) Displays LCD HP Monitor Screen Resolution 1366 x 768 @ 60Hz Keyboard Standard PS/2 Keyboard Mouse Synaptics TouchPad V 7.5/Logitech USB Wireless PSU Microsoft Composite Battery - ACPI Case HP Cooling HP Cool Sense Hard Drives 500GB - SATA Hitachi HTS547550A9E384 Internet Speed 24.0 Mbps Antivirus Microsoft Security Essentials Browser Opera 12.15; Firefox 21 Other Info NIC - Broadcom 4313GN 802.11b/g/n Wi-Fi Adapter
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